Job Description Summary

Job Description

BD is one of the largest global medical technology companies in the world, advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. With over 65,000 employees and a presence in virtually every country, we address some of the most challenging global health issues.

Our Account Manager works closely with Key Account Managers and plays a strategic role in managing high-impact opportunities within the sales channel vertical. Success in this role depends on your ability to maintain key relationships and lead the execution of critical processes within the sales cycle.

Key Responsibilities

1. Maintain Strategic Relationships with Key Customer Accounts

• Proactively engage with existing customers to maintain strategic relationships.
• Anticipate potential service problems and actively work toward addressing them.
• Consolidate customer satisfaction data to drive better solutions and recommendations.
• Understand assigned account’s strategic priorities and develop value-added programs focused on holistic solution selling (packaging complementary products across business units).
  
  

2. Ongoing Fulfillment and Delivery

• Accountable for regular order-taking, fulfillment, and delivery post-conversion for assigned accounts.
• Provide insights to develop sales strategies that prioritize holistic solution selling.

3. Manage Distributor Performance

• Build strategic relationships across a network of distributors to ensure order fulfillment.
• Provide functional leadership to distributor sales teams in day-to-day demand generation.
• Train and motivate distributor salesforce teams.

4. Provide Insights on Sales Landscape and Forecast

• Deliver accurate sales forecasts as inputs for demand planning and SIOP processes.
• Analyze sales and industry trends and make recommendations to KAM for long-range planning.

Preferred Experience and Qualifications

• Bachelor’s Degree in Business, Marketing, Biological/Medical Sciences, or Medical Technology.
• Minimum 2+ years of relevant sales and/or account management experience, preferably in a multinational pharmaceutical or healthcare company.

Expected Capabilities and Behaviors

• Experience with relevant product segments and customer groups.
• Ability to build collaborative relationships and influence stakeholders.
• Adaptable communicator, comfortable engaging all levels of staff and leadership.
• Strong business acumen with the ability to translate data into actionable insights.
• Clear, compelling vision focused on customer delight.
• Strong commercial aptitude and analytical problem-solving skills.
• Self-motivated, customer-focused, and results-oriented.
• Proactive, continuous improvement mindset.
• Excellent command of English and local language (written and spoken).

Why Join Us?

A career at BD means being part of a team that values your opinions and empowers you to bring your authentic self to work.
We embrace a growth mindset to build future-ready capabilities and help you develop into the best version of yourself.

• Clear development pathways and inclusive, transparent talent processes.
• Work alongside inspirational leaders and passionate colleagues.
• Holistic and competitive Total Rewards package, benchmarked against industry standards.
• Rewards that make a difference at work, at home, and in your future—while driving BD’s success.

Required Skills

Optional Skills

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Additional Locations

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