Job ID R-395071 Date posted 04/05/2021

Be part of something bigger at BD. Here, you’ll help us continually improve how we do things every day; to be more efficient, more effective and better serve our customers. You’ll do this within an exceptional team all striving to make sure that everything we do complies with regulations and standards, not just because it’s the right thing to do, but because our products impact people’s quality of life. Here, you’ll put your compliance experience, high expectations and attention to detail to the very best use: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

As directed by the Quality Manager, The Quality Assurance Tech is responsible for maintaining all Quarantine, Hold, Expired, Return Goods and Recalled product. This includes the control and maintenance of the same inventory. This position should assist RADR requests, product discards, resolution of issues related to Quality or Inventory Control.

Job Description

  • Create and finalize all paperwork and reports associated with QA Holds, Recall, CAPA’s, Returned Goods and Expired product reviews and approval.

  • Operate material handling equipment required for placement, placarding and movement of product.

  • Maintain accurate reports for the business unit and internal management.

  • Answer questions and report information regarding Quarantine, Hold, Expired, Return Goods, Recalled product and scrap.

  • Complete RADR sample requests assigned to Quality

  • Provide direction and coordination to warehouse team relative to specific quality focus areas (segregation, identification, methods of movement). 

  • Support the scrap of product as authorized by the business unit (when applicable)

  • Actively participate in quality programs and quality project teams. 

  • Responsible for making recommendations regarding continuous improvement of department work processes and operating procedures. 

  • Assist Quality manager in preparing procedures, work instructions, hazardous material shipping papers, reference guides.

  • Quarantine Management:

    • Prepare any reports concerning Quarantine, Holds, Expired product, Return Goods, scrap and Recall of product activities as required.

    • Must ensure that all quality assurance (QA) holds are properly recorded, 

    • Ensure product placed in a secure area and detailed information is provided on a timely basis for disposition.

    • Must meet the response time established by the customer and be in compliance with corporate and regulatory policy.

    • Ensure that lot reconciliation and internal records for product retrieval are properly documented and recorded. 

    • Report product damage to account representatives and obtain authorization for disposition. 

    • Discard non-conforming product by scrapping (using the compactor or loading into appropriate scrap authorized trailer) or donation orders (if applicable).

    • Create orders and arrange transport.

    • Perform other duties as assigned

    • Must be able to perform the essential functions of the position, with or without accommodation.

    • Accommodations may be made for individuals with disabilities.

Other duties and responsibilities as assigned.

Knowledge/ Skills:

Ability to understand FDA, EPA, DOT and OHSA rules and regulations

High School diploma or GED required; some college helpful.

May require Forklift Certification

One or more year’s warehouse experience including computer skills.  A quality control background is helpful.

Computer skills (Excel, Word, Power Point, etc.) 

Requires minimal supervision and able to follow established procedures as directed.

Demonstrated ability to work in teams to obtain results is required.

  • Ability to safely operate all required equipment. Must maintain a current forklift license.

  • Possess the ability to work well in a dynamic team environment and influence others

  • Able to work independently with little instruction on routine work

  • Solid written and verbal communication skills

  • Attention to detail

  • Strong knowledge of warehouse management and inventory management aspects of SAP

  • Lifting or moving of 5-26 lbs continuously, 25-60 lbs frequently

  • Must be able to work in refrigeration (2-8 Celsius) up to 10 hours per day

  • High school graduate or equivalent

  • 3-5 years of experience with Distribution processes (preferably)

  • Must perform satisfactory driving tests on all equipment (forklifts, turret truck/ order-picker)

  • Must have knowledge on personal computers, including basic use of a Windows environment

  • Prior working knowledge of SAP (desired)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.


Primary Work Location

USA MD - Sparks - 26 Loveton Circle

Additional Locations

Work Shift

US BD 2nd Shift 3pm-1130pm (United States of America)

Success Profile

What makes a successful Quality Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

BD is unique in how fully dedicated it is to a specific disease state. It makes it clear how the work we do directly impacts the daily lives of the patients we serve.

Eric Rainis
Senior Director Quality Management

To know that our products touch 30 million people with diabetes around the globe is powerful and fuels our teams to deliver best in class products to them each and every day.

Bridget Bagnato
VPGM Injection

It is inspiring to see BD products to be used globally to advance human healthcare.

Yang Zeng
Manager Medical Laboratory



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