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Service Process Engineer

Apply Now Job ID R-357507 Date posted 01/17/2020


Baltimore, Maryland

Job Description Summary

Job Description

Reporting to the Sr. Mgr., Service Process Integration, the Service Process Engineer will play a key role to help ensure the US Service Organization is consistently compliant with departmental procedures, BD Quality Systems, FDA and other relevant regulations. This will be achieved through focused system and product investigations, proactive identification of customer trends, and proper escalation of technical and customer issues.

The Service Process Engineer will work with relevant teams to ensure service documentation and procedures are updated and compliant, and will be involved with the maintenance of training records, tools calibration records and certificates, and make easily accessible by management and Quality Audit teams. The Service Process Engineer will also support management CAPA’s, as needed.

The US Service Quality and Compliance team will support the Service Organization to ensure compliance with OSHA requirements, and advocate for staff safety and adherence to EH&S standards and best practices, and maintenance of BSL training records for field services.

Primary Work Location

USA MD - Baltimore

Additional Locations

Work Shift

NA (United States of America)
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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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