Job ID R-408591 Date posted 11/02/2021

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

  • Job Type:
    Full-Time
  • Job Level:
    Entry to Senior
  • Travel:
    Varies
  • Salary:
    Competitive
  • Glassdoor Reviews and Company Rating

Responsibilities

Job Description Summary

The Chargeback Analyst is accountable for distributor chargeback and sales trace processing within the Commercial Contract Operations CoE pillar.  This will be successfully accomplished through collaborative relations with external and internal business partners and administration of best practices surrounding chargeback operations and associated policies, ensuring that the US Commercial Operations strategy is implemented.  Candidates must have strong communication, technical, and organizational skills and be accountable for achieving key metrics.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Our vision for the Technology Global Systems function at BD

The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mind-set to being more “front office”, by exceeding customer needs and improving customer experience in the areas of customer contracting, analytics and sales operations, commercial enablement and customer data management.

This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD’s Go-to-Market corporate and BU strategies.

The CoE team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company. 

Key responsibilities will include:

  • Accountable for all aspects of the chargeback and sales trace process including submissions, resubmission processing, error resolution, and chargeback settlements for our top distributors

  • Responsible to manage the distributor resubmission process both internally and externally by the accurate tracking, monitoring, and communication of disputed lines for resolution within the predefined timelines

  • Performs business analytics and provide actionable reporting to assist in efficient and accurate chargeback processing and to identify large dollar issues for immediate resolution

  • Exercise appropriate controls to minimize disputed chargeback financial exposure and rebate reserves across all businesses

  • Collaborate with our Vistex IT partners to ensure the business requirements are supported while ensuring technology functionality and performance appropriately supports contracting activities 

  • Complete training and remain current in tools and skills related to chargeback processing,  internal control procedures, and SOX compliance

About you:

To be successful in this role, you require:

  • A minimum of a BA/BS degree

  • A minimum of 1 years’ experience in commercial contract and/or chargeback operations preferred, including distributor relationship management, continuous improvement, transactional contracting and/or chargeback technologies and/or related areas

  • General understanding of the end-to-end commercial contract operations management

  • Experience in ERP (SAP) and reporting (Business Intelligence) systems

  • Proficient technical skills in MS Excel solutions. MS Access preferred.

  • Strong communication and customercentric skills in order to adapt to customer needs while maintaining BD’s values

Key Competencies

  • Customer Focus

  • Action Oriented

  • Drive for Results

  • Teamwork and Leadership

  • Process / Operational Effectiveness

  • Organizational Agility

Employment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19.  Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. 

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA NJ - Franklin Lakes

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Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.


Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.


Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.


Jaime Humara
Vice President Global Marketing

BENEFITS

Healthcare

401(k)/
Retirement Plans

Professional Development

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