Job ID R-485099 Date posted February 19, 2024

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

The Field Service Technician role is to support our QLD based customers involving commissioning, fault diagnosis, repair and maintenance of BD PYXIS. This role will be required to support few servicing in Queensland and Canberra.

Job Description

Primary Responsibilities:

  • Ensuring that systems and maintenance schedules in designated area are maintained.

  • Providing technical support to customers, including machine commissioning and customer training

  • Support and assist with new customer installations including equipment setup and technical support for go-live.

  • Plan, schedule and communicate Preventative Maintenance visits and breakdown visits to fit in with the customers’ requirements. Comply with Preventative Maintenance, service agreement and support SOP’s. Ensure there is minimal or zero overdue Preventative Maintenance tasks by scheduling and planning assigned work

  • On call remote support required. Available to work travel and work interstate as requested on short notice.

  • As a BD representative, exhibit professionalism always.

  • Responsible for documenting all work (accurate and up to date) carried out in relation to repairs, preventative maintenance, calibration, performance, and electrical safety testing.

  • Responsible for maintaining records in accordance with company guidelines.

  • Working hours may vary at times due to customer demands and onsite requirements (after-hours and weekend).

  • All measuring equipment calibrated prior to due by date and not used beyond to ensure accurate calibrations are carried out

Skills and Experience:

  • Electronics/computing, Trades Certificate, engineering certificate/diploma or degree advantageous

  • Ability to complete technical repairs and upgrades to electro-mechanical equipment.

  • Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management

  • Ability to build and maintain strong relationships with people at all levels, internally and externally.

  • Flexible and adaptable with capability and willingness to embrace change.

  • Current driver’s license

  • Experience within Electrical/Mechanical/Mechatronics related is sought after

  • Understanding of computers and assigned software

  • Computer skills including Microsoft Office Packages

  • Ability to complete electrical safety verification.

Culture and Benefits

We arethe makers of possible

BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, and its no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become amaker of possible with us!

How To Apply

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

To learn more about BD visit:

Primary Work Location

AUS Brisbane

Additional Locations

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Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.

Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.

Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.

Jaime Humara
Vice President Global Marketing



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