Job ID R-478647 Date posted November 26, 2023

Be part of something bigger at BD. Here, you’ll help us continually improve how we do things every day; to be more efficient, more effective and better serve our customers. You’ll do this within an exceptional team all striving to make sure that everything we do complies with regulations and standards, not just because it’s the right thing to do, but because our products impact people’s quality of life. Here, you’ll put your compliance experience, high expectations and attention to detail to the very best use: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

The Quality Assurance (QA) Specialist works in the Quality Systems (QMS_ area and oversees quality system requests and systems. The QA Specialist is the point of contact for the Madison BD Interventional Sterilization (BDIS) Quality System elements such as the purposes of quality system processes, regulatory compliance, and other business needs.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

ESSENTIAL DUTIES AND RESPONSIBILITIES including the following (Other duties may be assigned):
•    Coordinate the fulfillment of Madison BDIS QMS requests.  These requests include, but are not limited to:
o    Regulatory and Quality System information
o    Quality system documentation
•    Serve as a subject matter expert on quality system processes.  Research, analyze and communicate with requestors as needed to ensure requests are fulfilled accurately and in a timely manner.

•    Serve as the site’s NC leader and process owner. Participate in the Material Review Board (MRB) process and develop and manage site’s nonconformances and metrics.
•    Serve as the site’s CAPA leader and process owner. Participates in the BD UCC CAPA Review Board process and develops and manages site’s CAPA Review Board (as applicable)
•    Serve as the site’s SME for the Electronic Document Management System, Electronic Nonconformance System, and Electronic DHR system.
•    Collaborate with process owners with other manufacturing sites or Business Units to secure customer requested information.
•    Determine and pursue courses of action necessary to obtain desired results. 
•    Plans and participates in disciplines strategically relevant to the business and/or functions

 •    Liaison with QA Manager, Operations Management, and Lot Release teams to identify and investigate QA related sterilization issues.
•    Track, maintain and manage QMS Documentation Requests.
•    Manage and maintain records in compliance with record retention requirements.
•    Assist other members of Quality Systems team via cross training as needed.
•    Other departmental/process improvement projects as required.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

•    Proficient in the use of a personal computer with intermediate level of keyboarding skills with proficiency in Microsoft Word, Excel, PowerPoint and Access.
•    Proficient in the use of Electronic Data Management systems.
•    Detailed oriented and strong organizational skills.
•    Strong communication, customer service, writing, analytical and problem-solving skills. 
•    Ability to independently research and organize technical (QA/RA) product information for requests.
•    Ability to be flexible in a fast-paced environment.
•    Ability to multitask and prioritize effectively. 
•    Ability to apply common sense understanding to carry out instructions furnished in oral, written, or diagram form.  
•    Ability to solve practical job-related problems while working independently with minimal supervision.


•    Bachelor’s degree preferred.
•    One (1) to three (3) years of related experience working with controlled documents or data management and/or training within a regulated industry required.
•    Familiarity with technical wording and documentation.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Primary Work Location

USA GA - Madison

Additional Locations

USA GA - Covington BMD

Work Shift


Success Profile

What makes a successful Quality Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

BD is unique in how fully dedicated it is to a specific disease state. It makes it clear how the work we do directly impacts the daily lives of the patients we serve.

Eric Rainis
Senior Director Quality Management

To know that our products touch 30 million people with diabetes around the globe is powerful and fuels our teams to deliver best in class products to them each and every day.

Bridget Bagnato
VPGM Injection

It is inspiring to see BD products to be used globally to advance human healthcare.

Yang Zeng
Manager Medical Laboratory



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