Job ID R-418719 Date posted 11/22/2021 Apply

Operations Manager

Job Description Summary

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

The Operations Manager provides management oversight for all activities in the distribution center. The OM serves as an interface and coordinator between warehouse operations teams and the DC senior leadership. The OM is accountable for the safe, efficient, and economical operation of the facility and equipment.

Key responsibilities include: staffing, associate recruiting and training, warehouse operation, maintenance, safety, security, housekeeping, sanitation programs, purchasing, communication, billing/invoicing and productivity monitoring. The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive.  The omission of a specific duty or responsibility will not preclude it from the position.


  • Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility. 
  • Develop a forward knowledge of work volumes to ensure proper staffing and scheduling in accordance with customer requirements.
  • Provide direction in the development and maintenance of necessary warehouse management systems. 
  • Responsible for following good documentation practices (GDP), SOP’s and work instructions.

Space Management

  • Evaluate space utilization and implement ways to increase capacity as needed by changing business volume.

Labor Management

  • Develop and maintain a productive work team by creating programs for hiring, training, and professional development. 
  • Uses LMS data to monitor and enhance productivity to meet established goals and requirements.
  • Provide a work environment that promotes open communication and focuses on BD’s values of Quality, Integrity and Service.
  • Evaluates employee performance, prepares performance appraisals, prepares and maintains specified work records and reports.
  • Ensures departmental procedures, SOP’s and work instructions are updated and training provided to associates as required. Ensure all associates follow C2C training guidelines.


  • Ensure that all new hires are properly introduced to their respective job description/ analysis, wage and benefit package.


  • Review procedures and make recommendations to ensure the efficient operation and utilization of all warehouse equipment.

Safety and Security

  • Assure compliance with appropriate government regulations.
  • Develop, implement, and direct programs to ensure the safety of all associates, equipment and property.   
  • Assist in maintaining the security of the warehouse and conduct all activities in a manner that promotes a safe work environment. 
  • All injuries, accidents, unsafe acts, hazards or conditions must be reported immediately. 
  • Report any suspicious persons or activity.
  • Follow all procedures for battery changing.

Sanitation and Housekeeping

  • Maintain a clean and professional image. Recognize BD’s commitment to quality work.
  • Ensure the cleanliness of the facility, follow all guidelines as outlined.
  • Require all associates to maintain a clean, neat and orderly work area at all times.
  • Create and manage programs to ensure that facility and grounds meet a standard of excellent in housekeeping. 

Building & Grounds Maintenance

  • Expedite all repairs necessary to the building and grounds.


  • Develop and implement ongoing communications programs with the Management Team, office, and warehouse personnel.  
  • Actively participate in customer quality programs and process improvement project teams.


  • Become knowledgeable with the responsibilities of leadership roles to assist as required and act as back-up at times of absences and vacations.

Hazardous Waste Processing

  • This manager will be provided proper training for the processing of hazardous waste.  This includes identification of waste, proper labeling, knowledge of the locations of the hazardous accumulation waste areas, processing of shipping papers, inspection of hazardous accumulation areas and following all regulations regarding the disposal of hazardous waste.

Job Requirements

  • BA/BS in related field or equivalent experience required.
  • Demonstrated ability to read, speak and understand English to maintain required maintenance records.
  • The ability to follow directions is extremely important.
  • Three or more years of manufacturing, distribution or related work experience.
  • Ability to work in a fast-paced environment.
  • Ability to operate MHE and use Voice/RF scanners.
  • Must have knowledge of inventory and WMS.
  • Knowledge of GMP/SOP/Work Instructions and be able to develop techniques to ensure adherence to quality standards. 
  • Ability to work under minimal supervision and show leadership abilities all while maintaining a team atmosphere.
  • Ability to work well with others and direct their work activities as required.
  • Strong analytical skills.
  • Ability to perform/operate in a metrics-driven environment.
  • Required to work a flexible schedule; must be willing/able to work 1st or 2nd shift.
  • Must be able to perform the essential functions of the position, with or without accommodations.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (Per the Americans with Disabilities Act of 1990). 

  • While performing this job, the employee is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers.
  • The associate may be required to climb, lifting over 50lbs.
  • The noise level in the work environment is moderate to loud.
  • The position will almost always have exposure to work near moving mechanical equipment, exposure to precarious situations, potential temperature excursions and exposure to fumes/airborne particles.

For most roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In limited circumstances, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day. 

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates. 

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminateon the basis ofrace, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.  

Primary Work Location

USA IN - Plainfield

Additional Locations

Work Shift

US BD 1st Shift 730am-4pm (United States of America)

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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ

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