Job ID R-415392 Date posted 11/02/2021

Be part of something bigger at BD. Here, you’ll help us continually improve how we do things every day; to be more efficient, more effective and better serve our customers. You’ll do this within an exceptional team all striving to make sure that everything we do complies with regulations and standards, not just because it’s the right thing to do, but because our products impact people’s quality of life. Here, you’ll put your compliance experience, high expectations and attention to detail to the very best use: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

The Quality Assurance Tech 2 is responsible for maintaining all Quarantine and Non-Conforming Product (Hold, Expired, Damages, Return, Rework, and Recall) in accordance with all procedures. This includes the control and maintenance of the same inventory. The Quality Associate Tech 2 reports to the Quality Supervisor and/or Quality Manager.

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.


  • Implement and monitor all procedures and processes as they relate to Quarantine, Hold, Expired, Damages, Return Goods and Recalled product.

  • Ensures the accurate and actionable product hold and quarantine processes and records for the making of decisions.

  • Ensure compliance to Document and Record Control procedures.

  • Process the movement of Quarantine and Non-Conforming Product in local system.

  • Physically move Quarantine and Non-Conforming Product to segregated area, placard appropriately.

  • Process the release and movement of Quarantine and Non-Conforming product to saleable locations per the procedure.

  • Scrap material as appropriate, following all applicable procedures and disposal process, including Hazwaste requirements. 

  • Share best practices and tools to accelerate continual quality improvement into DC organization locally and across the region, initiating lessons learned and best practice concepts to introduce pro-active improvement and prevent recurrence of issues. 

  • Create and maintain documents in accordance with the Document Control Procedure, Work Instructions, Regulatory Compliance documentation, corrective action and other related forms and records. 

  • Participate in internal/external quality audits and report findings.  

  • Create monthly management reports, including internal and external reports. 

  • Provide assistance to Team Lead, Quality Supervisor and/or Manager to research and create detailed reports when required.

  • Damage Subject Matter Expert, providing feedback to DC personnel on damage standards and training as needed. 

  • Process sample requests from the business units.

  • Complete return and rework (rebox) processing per procedure, if applicable.

  • Other duties as assigned


  • One or more years warehouse experience including computer skills.  A quality control background is helpful.

  • Computer skills (Excel, Word, Power Point, etc.) 

  • 1+ Years of Material Handling Equipment experience required

  • Hazardous Materials, RCRA training is preferred


  • Strong interpersonal and communication skills (written and oral).

  • Operate material handling equipment required for placement, placarding and movement of product.

  • Ability to understand FDA, EPA, DOT and OSHA rules and regulations.

  • Requires minimal supervision and able to follow established procedures as directed.

  • Demonstrated ability to work in teams to obtain results is required.


  • High School diploma or equivalent required; some college useful


The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (Per the Americans with Disabilities Act of 1990). 

  • While performing this job, the employee is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers. 

  • The associate may occasionally be required to climb.

  • The job may require lifting over 50lbs in some areas but not all. 

  • The noise level in the work environment is moderate to loud.

  • Work near moving mechanical equipment, exposure to precarious situations and potential temperature excursions. 

  • Occasionally the position will have exposure to fumes/airborne particles.

  • Employees must have normal field of vision corrected to 20/40 in each eye and must have hearing sufficient to safely operate MHE in a manufacturing/distribution environment.

  • This position requires a pre-employment physical.

Employment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19.  Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA IN - Plainfield

Additional Locations

Work Shift

US BD 1st Shift 6am-230pm (United States of America)

Success Profile

What makes a successful Quality Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

BD is unique in how fully dedicated it is to a specific disease state. It makes it clear how the work we do directly impacts the daily lives of the patients we serve.

Eric Rainis
Senior Director Quality Management

To know that our products touch 30 million people with diabetes around the globe is powerful and fuels our teams to deliver best in class products to them each and every day.

Bridget Bagnato
VPGM Injection

It is inspiring to see BD products to be used globally to advance human healthcare.

Yang Zeng
Manager Medical Laboratory



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