Job ID R-415390 Date posted 11/02/2021

Be part of something bigger at BD. Here, you’ll help us continually improve how we do things every day; to be more efficient, more effective and better serve our customers. You’ll do this within an exceptional team all striving to make sure that everything we do complies with regulations and standards, not just because it’s the right thing to do, but because our products impact people’s quality of life. Here, you’ll put your compliance experience, high expectations and attention to detail to the very best use: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

As directed by the Quality Manager, Distribution Operations, The QA Operator is responsible for maintaining all Quarantine, Hold, Expired, Return Goods and Recalled product. This includes the control and maintenance of the same inventory

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Duties and Responsibilities:

  • Create and finalize all paperwork and reports associated with QA Holds, Recall, CAPA’s, Returned Goods and Expired product reviews and approval.

  • Operate material handling equipment required for placement, placarding and movement of product.

  • Maintain accurate reports for the business unit and internal management.

  • Answer questions and report information regarding Quarantine, Hold, Expired, Return Goods and Recalled product

  • Provide direction and coordination to warehouse team relative to specific quality focus areas. 

  • Support the re-work of product as authorized by the business unit.

  • Actively participate in quality programs and quality project teams. 

  • Responsible for making recommendations regarding continuous improvement of department work processes and operating procedures. 

  • Assist Quality manager in preparing procedures, work instructions, hazardous material shipping papers, reference guides.

  • Quarantine Management:

    • Prepare any reports concerning Quarantine, Holds, Expired product, Return Goods, and Recall of product activities as required.

    • Must ensure that all quality assurance(QA) holds are properly recorded, 

    • Ensure product placed in a secure area and detailed information is provided on a timely basis for disposition.

    • Must meet the response time established by the customer and be in compliance with corporate and regulatory policy.

    • Ensure that lot reconciliation and internal records for product retrieval are properly documented and recorded. 

    • Report product damage to account representatives and obtain authorization for disposition. 

    • Coordinate the disposal of non-conforming product by scrapping (landfill and/ or hazardous distressed product management) or donation orders.

    • Create orders and arrange transport

    • Must be able to perform the essential functions of the position, with or without accommodation.

    • Accommodations may be made for individuals with disabilities

  • Other duties and responsibilities as assigned.

  • Ensures the accurate and actionable product hold and quarantine records for the making of decisions.

  • Ensures product hold and quarantine product process follows applicable released procedures.

Job Requirements:  

  • High School diploma, GED or more than 1 year of relevant experience required.

Employment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19.  Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA IN - Plainfield

Additional Locations

Work Shift

US BD 1st Shift 630am-230pm (United States of America)

Success Profile

What makes a successful Quality Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
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  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

BD is unique in how fully dedicated it is to a specific disease state. It makes it clear how the work we do directly impacts the daily lives of the patients we serve.

Eric Rainis
Senior Director Quality Management

To know that our products touch 30 million people with diabetes around the globe is powerful and fuels our teams to deliver best in class products to them each and every day.

Bridget Bagnato
VPGM Injection

It is inspiring to see BD products to be used globally to advance human healthcare.

Yang Zeng
Manager Medical Laboratory



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