Job Description Summary

Job Description

This position reports to the Associate Director of HR Service Delivery.  The purpose of this job is to ensure the efficient and effective delivery of Total Rewards (TR) programs such as benefits enrollment and administration, compensation, global mobility, leave administration, etc. via continuous process improvement and effective leadership of people. 

• Lead the Americas Service Center Total Rewards tower including directing a team of analysts and subject matter experts in benefits, retirement, compensation, domestic & global mobility and leave administration
• People leadership to include hiring, performance management (developing, coaching, goal setting) and effective utilization
• Serve as a member of the Americas ASC leadership team
• Serve as global ASC liaison with Corporate and Americas TR Center of Excellence associates and take a leadership role (either as team leader or team member) in TR process building & improvement, and problem/exception resolutions with focus on efficient and effective policy and process operationalization.  Works with regional ASC TR leads to ensure their involvement on global initiatives as appropriate
• Ensure all vendors are held accountable to standards and contractual performance and to identify and implement best practices and process improvement opportunities
• Ensure all vendors and appropriate company associates participate in regular operational and business review meetings
• Indirectly lead Regional TR ASC leads on continuous improvement efforts and  ensure policies and processes are globalized, standardized and simplified to the maximum extent possible
• Work with regional ASC Total Rewards leads to identify resources, subject-matter specialists, and stakeholders for global process changes and/or new processes
• Validates and drives socialization of key process roles and interdependencies with other groups within the Shared service center (ASC, Finance, etc.)  to manage either process changes or the implementation of new processes
• Ensure appropriate documentation (process maps, RACI, SLA, Desktop procedures, users guides, Metrics, analytics, etc.) for all global processes for which the ASC is accountable exists and remains current
• Participate and/or assigns team members to participate in functional testing
• Provide executive support to company executives and ensure the TR team meets or exceeds service level agreement levels

Education and Experience Requirements

• BA/BS degree in HR or applicable business degree with five or more years working on corporate relocations
• Minimum of 5 years working in Total Rewards including compensation and benefits
• Experience administering domestic and global mobility is desirable
• Minimum of 5 years’ experience directly leading people with demonstrated ability to lead, mentor and coach a small team
  

Knowledge, Skills and Abilities Requirements

• Process effectiveness including the ability to create and continuously improve processes
• Demonstrated complete thinking with ability to anticipate and proactively address implications of policy or process proposals or changes
• Ability to work with and influence mid and senior level leaders across the company
• Solutions oriented approach to problem solving

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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