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Director Quality Assurance, MMS Quality Improvement Program (QIP)


Be part of something bigger at BD. Here, you’ll help us continually improve how we do things every day; to be more efficient, more effective and better serve our customers. You’ll do this within an exceptional team all striving to make sure that everything we do complies with regulations and standards, not just because it’s the right thing to do, but because our products impact people’s quality of life. Here, you’ll put your compliance experience, high expectations and attention to detail to the very best use: advancing the world of health. At BD, you can make a true difference of one.

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Success Profile

What makes a successful Quality Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-Oriented
  • Persuasive
  • Results-driven
  • Self-starter

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A New Era in Healthcare

The complementary nature of BD and CareFusion capabilities make the new, combined company more relevant than ever before. It’s not just the solutions we offer, It’s also where we offer them. The global reach of the combined company can offer new solutions around the world.


Doug, Sr. Supplier Quality Engineer

"It has been great to see the effort that BD puts toward being inclusive and bringing the company together. BD has a wide variety of fun and interesting activities."

Jeffrey, Director / Quality Engineer II

"The culture is very good. Even though it's fast pace the crew are very supportive."

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  • Healthcare

  • 401(k) / Retirement Plans

  • Professional Development

  • Paid Time Off

  • Awards & Recognition

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Job ID R-367907 Date posted 06/15/2020

Job Description Summary

Reporting to the Vice President of Quality, Quality Director provide leadership to one of the MMS Quality Improvement Program (QIP) Workstreams. The role significantly influences the strategy and assures alignment of tactics to achieve objectives. Through outstanding communication; effective problem solving and active management of ambiguous situations; Director ensures product safety, product quality and compliance with all relevant global regulations and customer expectations. Through stakeholder engagement; people development and departmental refinement; the Director produces durable and industry leading results for the key business drivers.

Job Description


  • Provide BD executive management with assessments of assigned Quality Improvement Program (QIP) Workstream action. 
  • Develop strategies to correct and prevent these issues.
  • Work with assigned Project Manager to develop plans to implement Quality Improvement Program (QIP) Workstream activities
  • Work with task leaders to implement Workstream objectives
  • Assist teams with establishing future state of enhanced compliance and coach teams on achieving future state
  • Champion continuous process / product improvement
  • Lead or influence quality networks, businesses, associates and capital resources toward the effective promotion and alignment of organizational goals to the company’s mission and vision.
  • Proactively identify and work through obstacles that may hinder the organization from focusing on and delivering their objectives.
  • Actively pursue up-to-date industry knowledge and implement benchmark and best-practice activities that maintain exceptionally high levels of product quality and compliance.
  • Demonstrates strong big-picture thinking; effectively integrates and balances long-term opportunities and challenges, with day-to-day activities Ensure the quality organization is designed and resourced to fulfill its obligations and to comply with applicable regulations and procedures.
  • May mentor cross functional associates Focused on organization competencies and capabilities to advance the leadership bench strength of the company.
  • Recognized as thought leader possessing subject matter expert knowledge of global regulations.
  • Anticipate and effectively lead through the challenges of change and establish key stakeholder engagement focused on win-win solutions.
  • Continuously evaluate progress toward strategic goals and objectives; insuring they remain relevant.
  • Pursue and actively manage key stakeholder relationships that support the broader strategy.
  • Command/direct significant customer issues; developing quality and compliance minded solutions that uphold the reputation of the company and its standards.
  • Maintain positive and cooperative communication and collaboration with all levels of employees, customer, contractors, and vendors.

Living the BD Values

  • We do what is right 
  • We take personal responsibility
  • We anticipate and address the challenges of patients and customers globally
  • We innovate and improve continuously
  • We respect, collaborate, challenge and care about each other


Policy and Strategy

  • Establishes strategy and direction.
  • Ensures effective implementation for the assigned quality function in alignment with strategic plans established with top management and executive leadership. Contributes to business strategies and plans.

Sphere of Influence

  • Interacts both internally and externally with executive-level management, requiring negotiation of extremely critical matters. Influences policy making (e.g. via the EQLT). Regularly interacts with various stakeholders on important matters concerning cross-functional, cross-business areas and/or external customers. Understands and works to improve effectiveness of the BD matrix.


  • Broad function-wide objectives are established under the general direction of senior management. Consideration includes: time in the role, expanded responsibilities, size of the business, multi-site responsibilities, and involvement in global initiatives.


  • Directs and controls the activities of one or more functional areas through designated managers who have overall responsibility for the successful operation of those assigned areas.

Talent Management

  • Advances the global leadership bench strength of the company.

Impact of Decisions

  • Decisions and recommendations have a significant long-term impact on the unit and affect the financial, associate, or public relations position of BD.


  • Typically requires a minimum of a bachelor’s degree in science, engineering, or other relevant discipline, with a minimum of ten years of relevant experience.
  • The ability to make timely critical decisions regarding product quality and/or quality system compliance.
  • An individual in this role must have excellent leadership, communication, organization, and project management skills.
  • The ability to communicate to MMS leadership team regarding quality issues and quality decisions made
  • The ability to effectively lead teams and influence business/platform leaders.
  • The ability to evolve a quality system towards higher levels of performance, efficiency, and compliance.
  • A strong knowledge of WW medical device regulations.
  • A strong working knowledge of quality processes such as CAPA, complaint management, risk management, root cause analysis, statistical sampling plans, FMEA/Fault Tree Analysis, Design Optimization using DOE, Hardware Reliability, Software Reliability, and Design Controls including Design Verification/Validation.

Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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