Lead Implementation Project Manager
Job Description Summary
Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
BD Business Description
Our BD Pyxis systems comprehensively provide medication and supply management throughout the hospital and IDN. By helping streamline workflow, improve financial performance and facilitate regulatory compliance, they can enhance medication safety and patient care. Learn more: https://www.bd.com/en-us/offerings/brands/pyxis
Professional Services Project Management is responsible for managing all aspects of implementation and service projects for the Dispensing organization. The Project Manager collaborates with customers and leads Implementation Project Teams on planning, scheduling and execution of all deliverables within the scope of the project or program.
**Home-based position with occasional travel. Part of team that supports National Implementations **
The overall responsibilities of the Implementation Lead Project Manager include:
Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Creation and use of project plans for assigned projects, which include clear milestones and assignment of project task responsibilities
Successfully manage the scope of the project, including customer priorities
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage / escalate project issues or risks
Managing customer expectations of product and services
Providing leadership and direction for customers and BD project team
Demonstrate effective communication skills, verbal and written, with customers, project teams and leadership
Ensuring customer satisfaction
Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
Accurately forecasting current and future quarter revenue for each assigned projects
Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
Provides constructive performance appraisal input through peer review process
Skills, Duties and Tasks particular to the Lead Project Manager job:
Demonstrates knowledge of industry-recognized project management methodologies
Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations
Understands customer medication management workflow
Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes)
Has responsibility of orders, medium or large sized projects or teams
Project scope requires significant impact to customer workflow (multi-site)
Manages project scope of multiple Dispensing products
Responsible for maintaining project schedule and timeline
Compliant with forecasting and backlog management processes
Participates in pre-sale process for medium or large size projects
Provides coaching, mentoring, and training for project team and peers
Demonstrates effective communication and engagement with customer
Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC
Demonstrates the professional and soft skills necessary to be an effective project manager
Required Soft Skills:
Effective interpersonal skills
Ability to work in a matrixed environments
Effective, professional customer communications (both verbal and written)
Decision making skills
Building and leading effective project teams
Bachelor's degree required or 3-5 years equivalent experience
Project management or leadership experience required
Specific knowledge of BD business highly desired.
Prefer experience implementing and supporting healthcare IT software solutions, experience with capital equipment model is a plus
Prefer knowledge of hospital systems and procedures that integrate with BD products.
Must possess and maintain a valid driver's license and meet BD's auto safety standards.
Home based position with travel. Travel may average 50% overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
For many roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
To learn more about BD visit https://jobs.bd.com/
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work LocationUSA CA - San Diego Bldg A&B
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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ