Job ID R-411593 Date posted 09/20/2021

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Job Summary:

As part of the Customer Education Services group, the Customer Training Lab Specialist will be responsible for managing and maintaining the sample prep lab and the flow cytometry and other lab equipment in the BD San Jose, CA training center. The successful candidate will work on problems of diverse scope under the direction of the Education Services Manager or designated mentor, exercising judgment within defined procedures to determine the appropriate action. Normally receives no instructions on routine work, and general instructions on new assignments.

Job responsibilities include preparation of biological samples (~70% of the time), analysis of flow cytometry data, troubleshooting and maintenance of instrumentation and creation and maintenance of lab protocols and lab workflows. Identifying needs and problems and recommending improvements.

Duties and Responsibilities:

  • Prepares biological samples (human blood, cell lines, tissues, etc) for use in customer training courses, demos, and onsite customer support visits. Tests samples by flow cytometry with minimal assistance and troubleshoots common problems.

  • Writes and edits laboratory protocols and trains others in laboratory procedures and safety practices.

  • Maintains and restocks laboratory supplies and reagents. Tracks and performs routine maintenance on the training center’s flow cytometers and other lab equipment. Arranging equipment replacement (writing CB2s), service, and repair.

  • Writes new protocols as needed. Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress.

  • Resolves laboratory problems by consulting with subject matter experts in the department and in other functions such as R&D and Service.

  • Analyzes workflows and reagents and other lab supply consumption and makes adjustments to streamline processes and minimize waste.

  • Assists in the maintenance of good laboratory procedures including the operation of a clean and efficient laboratory, documentation of all work, and good record keeping. Coordinate and maintain laboratory safety procedures including biohazardous and chemical waste management.

  • Train new laboratory personnel on established laboratory procedures, scheduling, safety and equipment maintenance.

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Promotes a safe work environment. May provide recommendations on maintaining the safety of the work environment.

  • Participates in Environmental Health and Safety programs. Addresses corrective actions whenever a hazard is identified. Notifies supervisor of all observed hazardous conditions or unsafe work practices.

  • Performs other related duties and assignments as required.


  • B.S. in a biological science and three years laboratory experience or equivalent combination of related technical education and experience.

  • Experience working with biological samples, including human blood, cell lines, tissues, etc. and preparing samples using various methods to isolate cells of interest (eg, separation of mononuclear cells from whole blood using Ficoll-Paque™)

  • Experienced laboratory skills including preparation of solutions, cell counting, staining of cells with immunofluorescent markers, cell culture, and laboratory safety precautions.

  • Multicolor flow cytometry and panel design experience highly preferred.

  • Familiarity with MS Word, MS Excel, and MS PowerPoint.

  • Effective organization and planning skills.

  • Effective written, analytical, and problem solving skills.

  • Proven ability to multitask and work in an environment that requires flexibility with changing schedules and priorities to meet business needs, sometimes with short notice.

  • Demonstrated ability to do physical activities such as walking back and forth between buildings to pickup/drop off supplies and to lift up to 50 lbs.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.


Primary Work Location

USA CA - San Jose

Additional Locations

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Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.

Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.

Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.

Jaime Humara
Vice President Global Marketing



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