Job ID R-475628 Date posted 10/05/2023

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

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Job Description Summary

The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more “front office”, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and operational excellence.

This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD’s Go-to-Market corporate and BU strategies.

The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Reporting to the Associate Director, Commercial Fee programs, this position supports to the offer development process for Enterprise deals across multiple US Business Segments. This position will provide ongoing support of the US Region Contract and Pricing Council. This role will support US Region policies, processes and governance to ensure the effective implementation of complex, critical contract activities which manage business opportunities and risk appropriately. This position will support ad-hoc analytics reporting for BU, Management and Commercial Integration as required. This is an individual contributor role that will work closely with Strategic Customer Group, Commercial Integration, Business, Sales Leaders, and other Commercial Operations functional and Cross-functional Business Partners and will serve as a catalyst to drive best in class contract operations and analytics.

Essential Responsibilities:

  • Responsible for the proper evaluation and interpretation of contracts to ensure payments are made accurately and timely per the terms and conditions of the contracts.

  • Ensure timely execution of Fee and rebates and provide clear and open communication to team members, customers, and account representatives.

  • Work cross functionally with internal customers in Offer Development, Commercial Integrators, Sales team, BU, Accounts Payable and SCG to provide review and resolution of contract eligibility or rebate issues.

  • Responsible for the analysis and resolution of disputed rebates

  • Develop variance analysis reporting to identify material fluctuations in sales at the customer and/or material level to understand drivers and ensure data is accurate and payment of fees is appropriate.

  • Collaborate with Offer development team to initiate business process continuous improvement activities, conduct root cause analysis, determine error prevention solutions, and validate previous or current payments.

  • Provide Ad-hoc reporting to key business partners and sales team.

  • Maintain system and tracking logs for contracts, fee and rebate processing for review by fellow analyst and management.


  • BA/BS required in Finance, Accounting or other business-related fields

  • 3-5 years demonstrated analysis experience in Contracts Operations

  • Understanding of commercial contract development and management

  • Ability to act with speed, agility and accountability to drive desirable outcomes

  • Ability to work in a evolving organization undergoing significant change

  • Highly analytical problem solver with solid business acumen

  • Ability to engage with key business partners to evaluate key drivers and analytics to assist in development of clear strategic recommendations and anticipate business needs

  • Ability to articulate complex concepts and solutions in a clear, understandable way

  • Advanced working knowledge in Excel, Database (i.e. Access, SQL, Oracle) & Data Mining tools

  • Proficient in Qlikview, Microsoft Power BI & SAP BI/BW in the context of Reporting

Key Competencies

  • Customer Focus

  • Process Effectiveness

  • Dealing with Ambiguity

  • Nimble

  • Teamwork


  • Data mining experience

  • 1-3 years demonstrated experience and understanding of Medical Device Consumables products and services

  • Portal User for SAP, including the ability to train, document processes, and reside on a governance team to affect change

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 


Primary Work Location

USA TX - San Antonio

Additional Locations

USA TX - San Antonio - Silicon Dr

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.  We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

$76,100.00 - $125,600.00

Success Profile

What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.

Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.

Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.

Jaime Humara
Vice President Global Marketing



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