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Manager, Global Business and Marketing Operations

Apply Now Job ID R-334228 Date posted 03/27/2019

Job Description Summary

The Becton Dickinson Diagnostics Systems (BDDS) division is searching for a talented, career minded individual to help expand the support of the Business and Marketing Operations department to all global businesses and commercial regions at BDDS. In the role of Business and Marketing Operations Manager, the successful candidate will work across global and regional businesses, and functions, to help drive a sustainable increase in business performance at BDDS.

Leveraging existing business intelligence systems and tools, the successful candidate will engage cross-functionally in global business processes like: Sales, Inventory and Operations planning (SIOP), and Product Lifecycle Management (PLM), driving reliable product forecasting and supply, as well as improved portfolio health. Additionally, the candidate will be responsible for managing a small portfolio of key projects aimed at addressing critical challenges at various platforms or across global businesses. Furthermore, partnering with assigned global and regional marketers, the candidate will provide operational support in areas of product management. Lastly, the candidate will be responsible for managing one or several standard operating processes aimed at driving improved operational efficiency across Marketing and related functions, globally.

This is a perfect role for the analytical and process-minded strategic thinker looking to make a career switch into Marketing. The role provides endless opportunities for professional challenges of increasing responsibility, impacting business results on a daily basis. Given its mix of strategic and tactical engagements, the role has continuous high visibility to senior business and functional leadership, and can be a pivotal first step towards a successful accelerated career in marketing or general management.

The role reports to the Global Director for Business and Marketing Operations.
The position is based at BDDS offices in Sparks, MD

Job Description


  • In close collaboration with regional and global marketing, supply chain, and finance, supports the global SIOP process by driving improved demand forecasting and planning for assigned product portfolio, globally
  • Proactively delivers key business intelligence to marketing and platform leadership for timely decision making related to product health, product demand planning, or product continuity of supply
  • Collaborates with Supply Chain Planning, Procurement, Manufacturing Operations, and other functions to help enable product supply for assigned product portfolio
  • Supports the development and distribution of product supply related communications to global and regional, internal and external stakeholders
  • Participates in the global portfolio lifecycle management process, helping achieve new product activation, optimization, and discontinuation, as well as driving overall portfolio health
  • Drives the execution of several key high-priority projects of various scale and complexity
  • Responsible for deployment, adoption, and continuous improvement of key business and marketing operating processes, systems, and business intelligence tools, globally and cross-functionally
  • Helps improve marketing operational efficiency by providing product management and other tactical support to assigned global marketers or regional businesses

Key Competencies:

  • Strong critical thinking, analytical, and problem-solving skills
  • Excellent team-working skills
  • Great communication skills, written and verbal; ability to communicate effectively with team-members, higher level management, and key stakeholders, internal and external
  • Good process effectiveness skills; drive for process excellence and continuous improvement
  • Self-starter - excels at dealing with ambiguity; passionate and fast learner
  • Action oriented and results driven, with demonstrated ability to organize, prioritize and complete assigned work in a timely manner
  • Able to work well in a cross-cultural, cross-functional, matrixed, decentralized corporate environment.

Technical Skills

  • Sound understanding of business areas like: Business Process/ERP Systems, Supply Chain Planning, Data Analytics,
  • High-level understanding of business areas like: Marketing, Manufacturing Operations, Finance/Accounting, Quality Assurance, Regulatory Compliance
  • Ability to lead or participate concurrently in several projects or activities
  • Working experience with MRP/ERP systems, e.g. SAP  
  • Exceptional quantitative analytical skills
  • Power user proficiency in Excel; working knowledge of Power BI is a plus
  • Good presentation development skills in PowerPoint, and data visualization in Excel, Power BI, or PowerPoint


  • BA/BS in Business , Engineering, Science or related is preferred
  • For career switchers, an MBA is strongly preferred


  • 5+ years in a business related function, including, but not limited to marketing, project management, supply chain, manufacturing operations, business process, engineering, data analytics, or  information technology.
  • Life sciences, healthtech, or medtech industry experience a plus.

Primary Work Location

USA MD - Baltimore

Additional Locations

Work Shift

NA (United States of America)
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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email