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Inside Sales Representative (Inbound/Outbound)

Apply Now Job ID R-332882 Date posted 03/07/2019

Job Description Summary

Check us out, Liberator is now part of the BD family of companies offering Higher Pay and Benefits day ONE!

Do you have a passion for helping people?

Liberator Medical, a Becton Dickinson (BD) company is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. Stuart, Florida is home to our two large inbound/outbound call centers providing Customer and Sales support across the country to one of the largest inventories of products in the US!

Job Description

What we look for:

  • Strong customer service and communication skills
  • The ability to problem solve and offer solutions
  • A consultative approach to sharing product knowledge
  • An upbeat and professional demeanor
  • And a desire to grow and succeed!

As a member of the Inside Sales team, you will:

  • Articulate the features and benefits of either Ostomy, Urology, or Post-Mastectomy product line offerings to include knowledge of all aspects of use and maintenance of medical supply equipment
  • Complete initial and follow-up calls on prospective leads via inbound and outbound calls/dialer to include identifying and resolving customer concerns within the process
  • Track daily production and submit daily sales logs to direct supervisor
  • Maintain departmental call volume requirements to include inbound and outbound calls
  • Maintain a high level of professionalism on every call and provide excellent customer service to all Liberator Customers
  • Meet or exceed monthly departmental sales goals as established by Sales Ops management
  • Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes
  • Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity
  • Maintain high attention to detail throughout daily tasks and projects including accurate notation and details of each customer account to ensure proper and timely follow up
  • Assist other departments and team members when required or requested to help meet business needs
  • Seek continual education opportunities to remain up to date with products and processes

Requirements:

  • High School Diploma or General Education Degree (GED)
  • Prior Call Center, Retail, Healthcare experience preferred

Why join our team?

We offer a fun, challenging work environment where you have the opportunity to earn based on your performance! In addition, we offer a comprehensive benefit package, competitive salary and incentive program, Holiday, PTO and 401K!

Whether you are looking to just starting your career or simply looking to make a change in your career,  email your resume to Eduardo.Santiago@bd.com

Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

Apply Now

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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com