Job ID R-394409 Date posted 04/11/2021

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

  • Job Type:
    Full-Time
  • Job Level:
    Entry to Senior
  • Travel:
    Varies
  • Salary:
    Competitive
  • Glassdoor Reviews and Company Rating

Responsibilities

Job Description Summary

Be part of something bigger!
Liberator Medical Supply™ (LMS) has been serving urology and ostomy customers for more than two decades. LMS is dedicated to providing high-quality, innovative medical supplies combined with exemplary customer service, discreet delivery of supplies and support with insurance paperwork and representation.
We have an immediate need for Sales Support Representatives! This is a 100% remote, work from home position!
In this role, you will contact physician offices via phone and/or e-mail in order to obtain medical documentation vital to substantiate a patient’s need for medical supplies for submission to their insurance. The ability to identify and resolve customer service related issues and meet department metrics is key in this position.

Job Description

In this role you will be responsible for:

  • Developing and maintaining knowledge in Medical Supplies and/or Insurance Guidelines
  • Working in conjunction with Sales Ops to identify and support customer service related initiatives as defined by company goals and objectives
  • Meets or exceeds daily, weekly, and monthly inbound or outbound call goals in conjunction with productivity measurements as communicated by their direct supervisors
  • Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.
  • Ability to work within Special Projects, Progress Notes, and/or Service Tickets Team as business needs may indicate

To be successful in this role, you require:

  • 1+ years medical industry or call center/customer service experience
  • Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
  • Ability to solve practical problems and deal with a variety of variables.
  • Knowledge of Microsoft Office Applications
  • Ability to work some evening shifts, weekends, and overtime as needed

Education and experience required:

  • High School Diploma or general education degree (GED)

We offer a comprehensive benefits package to include:

  • Up to 12 company paid holidays
  • Medical, dental and vision insurance
  • 401(k)
  • Tuition Reimbursement
  • Access to the BD Healthy Lives Program, Employee Assistance Programs, and additional support resources!

Why join us?

A career at BD means that you are part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here you can fulfill your life’s purpose through the work that you do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about Liberator Medical visit https://liberatormedical.com  

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA FL - Stuart HQ

Additional Locations

Work Shift

US BD 1st Shift 830am-5pm (United States of America)
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Success Profile

What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.


Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.


Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.


Jaime Humara
Vice President Global Marketing

BENEFITS

Healthcare

401(k)/
Retirement Plans

Professional Development

Paid Time Off

Awards &
Recognition

Working in

Stuart

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