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TRM Infrastructure & Services PM/Specialist

Apply Now Job ID R-334909 Date posted 04/11/2019

Job Description Summary

TRM Infrastructure & Services Project Manager/Specialist is interfacing with BRM’s, IT Partners, TRM Peers and Global IT Tower Peers to conduct assessments, design and planning of technical aspects for small, medium and large Business Projects – e.g. new office sites, relocations, consolidations, expansions, retrofitting, new technology introduction, etc. – in close relationship with BD IT suppliers.

Job Description

TRM Infrastructure & Services Project Manager/Specialist is interfacing with BRM’s, IT Partners, TRM Peers and Global IT Tower Peers to conduct assessments, design and planning of technical aspects for small, medium and large Business Projects – e.g. new office sites, relocations, consolidations, expansions, retrofitting, new technology introduction, etc. – in close relationship with BD IT suppliers.

Additionally, TRM Infrastructure & Services Project Manager/Services leads technical project teams and interfaces collaboratively with the IT PMO and IT Project Managers, Coordinators and Administrators

RESPONSIBILITIES

  • Has a broad and in-depth understanding of IT Infrastructure technologies
  • Technical design and planning for small/medium and large infrastructure projects
  • Control and feed details to supplier for accurate run books and documentation
  • Feedback for requirements for standardization or adjustment to standards
  • Work in controlled processes via ITOne and other IT tools
  • Maintain close relationship with Corporate Real Estate, Construction, Facilities, and GIS
  • Applies comprehensive understanding of concepts within own technical area to design relatively advanced solutions; demonstrates understanding of key business drivers
  • Serves as an expert within a technical area and educates others on technical issues
  • Collaborates with all relevant parties to deliver solutions and services
  • Collaborates with internal/external customers and all relevant parties to deliver solutions and services
  • Draws on best practices and comprehensive technical knowledge to advise internal/external customers
  • Collaborates with internal/external customers to develop a culturally sensitive plan for achieving Business objectives
  • Recommends methods for improved work processes, detailing the process's strengths and answering internal/external customers' questions to gain group consensus
  • Supports the implementation process, leading and/or aligning the efforts of involved parties; forges strong partnerships with appropriate constituencies
  • Measures performance of the newly implemented solution against desired results and makes basic improvements; demonstrates a strong sense of ownership for outcomes
  • Tracks internal trends and suggests process improvements based on observations
  • Questions current methods while evaluating broad implications, to develop practical improvements; focuses on achieving goals rather than a fear of failure
  • Approaches issues from multiple perspectives and collaborates with internal/external customers in generating creative, effective and practical solutions

EXPERIENCE

  • At least 5 years of experience in a Senior IT Engineering, Project Management, or other relevant role
  • Experience working in a corporate environment
  • Experience working with outsourced providers
  • Savvy in working with geographically distributed team members / virtual collaboration
  • Extensive experience in troubleshooting issues
  • Strong analytical, problem solving, organizational, and planning skills
  • Strong project management skills

TECHNICAL SKILLS

  • Familiarity with server technologies
  • Familiarity with LAN/WAN technologies
  • Familiarity with VoIP and traditional telephony, Cisco or Avaya experience a plus
  • Familiarity using Microsoft Office, Skype, Visio, Project, O365, SharePoint, OneDrive
  • Active Directory, Messaging, DNS, Site & Services, Group Policies
  • Share / Folder permission best practices & security groups
  • Client Computing
  • Printing
  • AV, Video Conferencing
  • UPS
  • Structured Cabling

COMPETENCIES

  • Results-orientated and able to work both independently and within a team environment;
  • High personal accountability & integrity;
  • Courage to drive through change in a professional manner;
  • Ability to collaborate within teams comprised of internal and external parties to foster complete project success
  • Passion to “make a difference”
  • Proactive and the ability to take initiative with a ‘can do’ attitude;
  • Excellent communication skills with the ability to communicate at all levels;
  • Ability to attract trust and engender strong relationships with the customers;
  • High level of commercial awareness
  • Ability to assimilate complexity and to handle multiple-priorities;
  • Challenge, collaborate and solve problems creatively;
  • Focused and achievement oriented;
  • Embodies trust, integrity and ethics inside and outside the Company;
  • Self-motivated - demonstrates personal drive and ambition, fostering innovation, focusing on delivery to our customers;
  • Demonstrates the ability to interact and cooperate with all employees within international markets;
  • Excellent interpersonal skills with the ability to influence others at all levels;
  • Adhere to policies and procedures.

TRAVEL REQUIREMENTS

  • 25%-40% across US

#LI-TECH

Primary Work Location

USA IL - Vernon Hills

Additional Locations

USA AL - Birmingham - Vestavia

Work Shift

NA (United States of America)
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