Adoption and Optimization Consultant – Medication Management Solutions
Job Description SummaryAdoption and Optimization Consultant – Medication Management Solutions. This role will work directly and partner with designated customer(s) to improve the adoption and use of the BD MMS Pyxis and Alaris solutions within the customer’s environment.
BE PART OF SOMETHING BIGGER!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care.
We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Responsible for adoption, optimization, and continued evolution of installed BD Pyxis solutions within customer’s current environment
Ability to represent BD Medication Management suite over time (incl. BD Alaris solutions)
Engage directly with assigned customer(s) to understand current state business objectives, operational processes, and workflow as well as current system configuration
Inventory current pain points and opportunities for further adoption and optimization, build and maintain executable plan to address these areas of opportunity and demonstrate creative problem-solving skills to achieve continuous improvement objectives
Ensure effective, timely and quality upgrades of installed Pyxis solutions
Provide best practice recommendations, assist in solving challenges, partner to ensure effective use of the application/s, and monitor specific outcome metrics to measure the success of adoption, ensure achievement of organizational KPI’s and identify opportunities for clinical improvement
Collaborate with internal (BD) and external (customer) resources to drive a one account team approach and ensure seamless, timely and clear communication across the teams
Represent voice of the customer internally (BD) with respect to enhancements and future road mapping opportunities
Provide ongoing consultation through in-person meetings, webinars, remote sessions and other forms of communication that will aid in adoption, overall satisfaction, loyalty, and success with Pyxis technologies
Coordination and support of Pyxis data, reporting, and quality review
Maintain Pyxis medication systems to include both hardware and software
Conduct reviews of automation inventory and utilization
Collaborates and engages with customer account team and all internal (BD) functions in support of the overall organizational strategy and plan
Serve as key escalation point and point of resolution for outstanding priority problems and issues
Participate in implementation activities on ad hoc basis to keep skills and knowledge current
Overall, the position requires strong consultative skills, knowledge of clinical and/or IT operations, knowledge of Pyxis solutions, analytical ability to identify and translate trends, change management, project management and exceptional verbal and written communication skills at all levels of the organization
Special Skills and Competencies:
Knowledge of clinical, pharmacy and/or IT operations
BD Pyxis product knowledge 1 or more (Pyxis Medstation, Pyxis CII Safe, Pyxis Logistics, Pyxis IV Prep, BD HealthSight) and BD Pyxis domain expertise
Displays Pharmacy Informatics Expertise
BD Alaris knowledge a plus
Demonstrated consultative skills in achieving outcomes
Exceptional professional skills; presentation, verbal, written at all levels of the organization
Project Management, Account Management and Leadership capabilities
Data analysis, informatics skills
Critical thinking, problem solving
Exhibits competency in Microsoft Office Professional tools, Virtual and Live Presentations
Education and Experience Required:
Pharmacy, Pharmacy Informatics preferred
Bachelor's degree required
Master’s degree and clinical experience preferred
5 years related experience
Ability to travel at least 60-75% of the time.
Location: New Orleans, Louisiana preferred or willingness to travel regularly to this location
WHY JOIN US?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
TO LEARN MORE ABOUT BD VISIT HTTPS://JOBS.BD.COM/ (https://jobs.bd.com/)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work LocationUSA AL - Birmingham - Vestavia
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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ