Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a makerof possible with us.

This role serves as a strategic partner and Chief of Staff to the EVP, Chief Revenue Officer, driving BD Excellence initiatives across the Central Revenue organization, Canada and US Strategic Customer Group. You will lead program management for key projects, ensure governance and alignment of global commercial strategies, and champion the deployment of best-in-class tools and methodologies to enhance sales effectiveness. Acting as a change leader, you’ll integrate cross-functional priorities, foster continuous improvement, and embed a culture of excellence through training, certification, and best-practice adoption.

This position is responsible for delivering and coaching BD Excellence across the commercial organizations and processes in support of our ambition to deliver the tools and best-in-class approach to world-class customer experience through excellence in sales operations.

Key Responsibilities

The primary responsibilities will include:

Strategic Leadership & Chief of Staff

• Serve as the integrator for the Chief Revenue Office, coordinating cross-functional workstreams, managing operating reviews, and driving execution of strategic priorities.

• Oversee deployment processes and program governance for BD Excellence initiatives, ensuring timely delivery, KPI alignment, and continuous improvement.

• Implement standardized methodologies and tools (e.g., SFDC, Funnel Management, Kaizen) to enable global consistency and best-practice adoption.

• Act as a change champion, promoting innovation and continuous improvement across commercial systems and strategic customer functions.

BD Excellence Strategy Development and Deployment:

• Support the EVP, Chief Revenue Officer and the Leadership Team in driving key initiatives through BD Excellence.

• Lead the development and alignment of the BD Excellence vision and strategy in Commercial Systems organization to support structured growth and innovation across various business and functional areas, with a primary focus on the deployment of the BD Excellence commercial tools and processes that will drive best-in-class sales effectiveness.

• Provide BD Excellence expertise to facilitate and aid in the deployment of strategic plans, ensuring alignment through cascading Key Performance Indicators (KPIs) top-down and bottom-up.

• Partner with BD Excellence Office in the development of commercial systems tools and processes that will enable best in class sales execution, driving tool utilization and best practice adoption across the organization.

• Deploy and embed sales operations tools and processes that enable a holistic view of our customers across BU’s and product lines.

• Utilize best-in-class tools (Kaizen, VM/DM, Problem Solving, Funnel Mgmt., Win Rooms) to drive results.

• Drive problem-solving using a Toyota-based approach to create Pareto charts and develop actions to address key issues (80/20 rule).

• Use bowlers, key performance indicators, and action plans to drive prioritization and rigor based on clear metrics

• Develop and facilitate continuous improvement (Kaizen) events to achieve and sustain improvement results.

• Partner with the central BD Excellence team facilitate best-practice sharing, driving efficiency and impact in the strong execution of BD Excellence tools and processes.

Leading Change through BD Excellence initiatives:

• Drive BD Excellence programs and initiatives to achieve long-term continuous improvement objectives.

• Be a change champion in the deployment of BD, challenge existing paradigms, encourage and promote internal and external best practice.

• Drive collaboration to accept new ideas and achieve sustainable business improvements.

• Lead efforts at organization level to improve the business and operation excellence and customer experience.

• Organize the annual process to identify opportunities and lead the team to develop goals and action plans.

Education

University bachelor’s degree in Business, Marketing, Engineering or a related field is required.

MBA or equivalent business experience preferred.

Experiences

• Eight (8)+ years proven experience in a company with continuous improvement culture where a business system is part of the culture and the core tools of visual management, problem solving, and kaizen are embedded in all aspects of the business

• Advanced problem solving / CI (Kaizen, VM/DM, A3/Pareto) with coaching experience; Lean / PMP certification a plus

• Demonstrated success in driving business impact through CI and Kaizen initiatives, particularly in a commercial organization and under fast-changing environment.

• Proven ability to drive results in a matrix organization where collaboration across functions and regions is essential and to hold all team members responsible for outcomes.

• Entrepreneurial mindset with the ability to drive new programs and initiatives with limited direction.

• Excellent project management skills and ability to juggle multiple responsibilities and deadlines

• True love of continuous improvement, measuring results, and problem solving .

Knowledge and Skills

Preferred Knowledge and Experience

• Excellent interpersonal, communication, and influencing skills with the ability to build a coalition of support from stakeholders and successfully drive change in matrix environment with multiple stakeholders.

• Ability to translate strategic direction into execution – action orientation and drive for results coupled with a true “hands on” mindset 

• Dynamic and engaging presence with the ability to motivate others and operate with strong personal integrity.

• Systems thinking approach for effective problem solving required.

• Willingness to travel domestically and internationally as required, c.50-70%.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

• Annual Bonus

• Potential Discretionary LTI Bonus

Health and Well-being Benefits

• Medical coverage

• Health Savings Accounts

• Flexible Spending Accounts

• Dental coverage

• Vision coverage

• Hospital Care Insurance

• Critical Illness Insurance

• Accidental Injury Insurance

• Life and AD&D insurance

• Short-term disability coverage

• Long-term disability insurance

• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program

• Wellness incentives

• Sleep improvement program

• Diabetes management program

• Virtual physical therapy

• Emotional/mental health support programs

• Weight management programs

• Gastrointestinal health program

• Substance use management program

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan

• BD Deferred Compensation and Restoration Plan

• 529 College Savings Plan

• Financial counseling

• Baxter Credit Union (BCU)

• Daily Pay

• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves

• Educational assistance/tuition reimbursement

• MetLife Legal Plan

• Group auto and home insurance

• Pet insurance

• Commuter benefits

• Discounts on products and services

• Academic Achievement Scholarship

• Service Recognition Awards

• Employer matching donation

• Workplace accommodations

Other Life Balance Programs

• Adoption assistance

• Backup day care and eldercare

• Support for neurodivergent adults, children, and caregivers

• Caregiving assistance for elderly and special needs individuals

• Employee Assistance Program (EAP)

• Paid Parental Leave

• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves

• Military leave

• Personal leave

• Family and Medical Leave (FML)

• Jury and Witness Duty Leave

Required Skills

Optional Skills

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Primary Work Location

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information