Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the creativity and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Summary

The BD Excellence Office (BDEO) ISC Lead is responsible for implementing and optimizing lean methodologies to support the deployment of process excellence across the ISC organization.  This role partners with the global ISC team to ensure the successful integration of best-in-class tools and processes that drive continuous improvement.

This individual will lead and support Kaizen events, facilitate training initiatives, and collaborate with leadership to align efforts with business objectives and effectively address barriers. This key position reports to the Sr Director, BDEO ISC, and is focused on delivering dynamic process improvements that enable critical business outcomes.

Key Responsibilities

The primary responsibilities will include:

BD Excellence Roadmap and Initiatives

• Support the development and execution of the BDEO roadmap, ensuring alignment with ISC’s strategic priorities. 

• Coordinate and/or lead specific end-to-end Kaizen events and initiatives to achieve the organization’s targeted performance improvement.  

Tool and Process Development

• Partner with leaders and experts to develop a comprehensive BD Excellence toolkit to address critical business needs. 

• Emphasize visual management, problem-solving, and Kaizen methodologies to drive BD Excellence in the assigned areas. 

• Design, deploy, and supervise foundational tools and processes aimed at enhancing the ISC organization aligned with BDEO standards. 

• Become a certified practitioner in problem solving and kaizen methodology. Apply tools as a facilitator of problem-solving/kaizen sessions

Change Management and Education

• Be a change champion in the development and deployment of BD Excellence tools and approach, fostering a culture of continuous improvement. 

• Drive BD Excellence education by providing broad coaching and training sessions to associates at all levels in partnership with the BD Excellence Learning and Development team. 

• Be an expert (can guide and implement) in the BD Excellence fundamentals of Visual Management (VM), Problem Solving Process (PSP), and Kaizen.

• Support the development and rollout of Advanced Practitioner and Certified Practitioner programs to build internal expertise. 

• Create and maintain reference materials and templates for associates to leverage during and after training sessions. 

Barrier Removal and Continuous Improvement

• Serve as a champion to overcome barriers by addressing issues promptly and effectively. 

• Does not hesitate to challenge the status quo in search of opportunities that help the business exceed goals.  

Performance Monitoring and Improvement

• Serve as a thought partner to the BD Excellence leadership teams, supporting the adoption and deployment of BD Excellence tools and approach. 

• Collaborate with key customers to achieve business objectives, including identifying and prioritizing optimal business opportunities. 

• Use bowlers, key performance indicators, and action plans to monitor performance via metrics, ensuring alignment with business objectives. 

Education

• University bachelor’s degree in Engineering, Supply Chain, Quality, Technology or a related field is required.

• MBA or equivalent business experience preferred.

Experience

• Five (5)+ years proven experience in a company with continuous improvement culture and the core tools of visual management, problem solving, and kaizen. Significant career experience in an organization where a business system is part of the culture and the core tools of visual management, problem solving, and kaizen are embedded in all aspects of the business. 

• Strong knowledge of lean or six sigma business systems is preferred.  Certified practitioner in lean tools is highly desirable.

• Extensive experience in a metric driven role where success is operationalized, and continuous improvement is a way of life.

• Expertise in solving complex problems and transforming business performance and process through the use of data and BD Excellence tools. Proven track record of bringing order and structure to functions and organizations quickly. 

• Ability to effectively drive outcomes in large, matrixed organizations and understands how to navigate geographies, cultures, and relationships. 

• Successful change agent; ability to make the case for lean, demonstrate immediate impact and drive cultural change within and across the organization. Demonstrated ability to gain followership and get results through change in a matrix organization 

• Strategic perspective with hands-on approach focusing on the larger picture and ability to put together a training strategy and subsequent plan. 

• Strong focus on results and committed in inspiring change across the organization. 

• Proven ability to effectively build partnerships and take a relationship-based approach in working with internal and external collaborators at every level of the organization to deliver process efficiencies, cost savings, minimize operational risks and increase process simplification.  Comfortable with constructive conflict and debate normally associated with change. 

• Very strong organizational, project planning, scheduling and risk management skills and demonstrated experience using project management tools and software. Proficient in the use of all MS Office tools (Email, Word, Excel, PowerPoint, Teams, SharePoint, etc.) 

• Proven ability to communicate key messages to senior leadership audiences and effectively manage key collaborators. Excellent facilitation & communication skills both in person and virtually. 

• Business insight and ability to display the linkage between projects and desired business results. 

• Be able to cast a positive attitude and evoke positive responses from others inclusive of those with conflicting priorities. 

• Entrepreneurial approach. Individual who can drive progress with limited oversight.

• True love of continuous improvement, measuring results, and problem solving

• Ability to travel up to 60% both domestic and international required

Knowledge and Skills

Preferred Knowledge and Experience

• Experience in a regulated field with MedTech or Healthcare as a plus.

• Experience in Manufacturing. Has spent real time on a factory floor.

• Knowledge of lean methodologies and continuous improvement practices.

• Lean, Six Sigma or Business System certifications

• Experience in a role that requires extensive travel to go to Gemba

• Experience in a regulated field

• Proven experience in supporting large initiatives and ability to influence associates at all levels.

• Experience coaching and working with global teams

At BD, we prioritize on-site collaboration because we believe it champions creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the creativity and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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