Job Description Summary

Job Description

This role will partner closely with the US SM team and the central Revenue Operations team to deliver key data – including sales, pricing, salesforce effectiveness, and supply chain data – in a user-friendly manner aligned with goals of the business.  The individual in this role should have a thorough understanding of data sources, data management, and data reporting with high attention to detail and accuracy.

The Manager, Commercial Insights & Analytics will report to the Senior Director of Commercial Insights & Operations. 

RESPONSIBILITIES:

• Database & Dashboard Management – Internal Data:  Lead the organization and maintenance of databases of internal data of various types, including:  sales, profitability, pricing, customer relationship management (CRM) and salesforce effectiveness (Salesforce.com), and supply chain.  Lead development and maintenance of Power BI dashboards to clearly visualize and communicate data and insights to multiple stakeholder groups.

• Business Metrics Tracking & Reporting:  Lead the reporting and automation of tracking of weekly, monthly, and quarterly SM business metrics as part of BD Excellence initiatives like Growth Hub and Commercial Operations reporting.

• Database & Dashboard Management – External / Third-Party Data:  Support the organization and maintenance of databases of external, third-party data of various types, including:  market size, share and trends (Clarivate, IQVIA, Strata Decision Technology, etc.) and supply chain (ValueTrak).

• Data Management Collaboration:  Partner closely with the central Revenue Operations team and with other business units to ensure an accurate, single source of truth for internal data and to share knowledge and best practices for continuous improvement.

• Process Improvement:  Optimize and automate existing tools with an emphasis on standardization and process harmonization.  With direction from SM team leadership and understanding of business information needs, create new data solutions, as needed.

• Project Management:  Develop calendars for maintenance of existing data tools and project plans for process improvements and new tools.  Communicate progress and milestones.

• Support Business Processes:  Provide support, as needed and directed, for other key team deliverables including, but not limited to, market reporting, competitive intelligence, pricing and contracting analytics, revenue forecasting, and demand forecasting.

REQUIRED KNOWLEDGE/SKILLS, EXPERIENCE AND EDUCATION 

• Bachelor’s degree required, preferably in business, marketing, data science, management information systems, mathematics, statistics, or a related field.

• Minimum of 3 years of professional experience preferred, including experience in business analytics, forecasting, strategic insights, commercial insights, or a related field, ideally in a downstream capacity.

• Expert proficiency and experience in analytic and quantitative modeling and data visualization using Microsoft Excel and Power BI required.

• Advanced proficiency and experience in database development, database management, and data mining using tools such as Databricks, Microsoft Access, and SQL Analysis Services.

• Strong working knowledge and experience using Microsoft PowerPoint, Word, and Outlook.

• Excellent organizational skills and attention to detail and accuracy.

• Ability to effectively and efficiently balance multiple deliverables to meet deadlines while communicating progress and roadblocks.

• Strong communication, listening, and problem-solving skills. 

• Ability to partner and engage across functions and with individuals and teams with varying familiarity with data management and tools to ensure tools provide meaningful insights.

• Experience implementing new data processes and systems and/or in driving process improvement.

PREFERRED KNOWLEDGE/SKILLS, EXPERIENCE AND EDUCATION

• Experience working in the medical technology or pharmaceutical industry.

• Working knowledge and experience with SAP Business Intelligence / Business Warehouse (SAP BI/BW).  Experience in Enterprise Resource Planning (ERP) and Business Warehouse implementation.

• Working knowledge and experience with advanced and statistical analytics tools such as SAS, SPSS, etc.

• Working knowledge and experience of programming and coding languages such as Python, Matrix Laboratory (MATLAB), etc.

• Experience in applying machine learning and/or artificial intelligence in data analytics.

• Experience using and extracting insights from large, third-party data sets (Clarivate, IQVIA, Komodo Health, Strata Decision Technology, etc.).

• Experience applying descriptive and inferential statistical principles (variance, standard deviation, regression, etc.) to interpret sample data.

LOCATION AND TRAVEL

The preferred location for this role is Franklin Lakes, NJ.  However, consideration may be given to other BD locations and remote work.

If the individual is based in Franklin Lakes, NJ, up to 10% travel may be required.  If the individual is based outside of Franklin Lakes, up to 25% travel may be required.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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