Job Description Summary

We are seeking an Technical Service Inside Sales Representative to join our BD EMEA Service Market Development team to support our Southern European Operation which is focused on France, Spain, Italy and Greece. You will play a key role in the service selling organization where service contracts and following financial and system administration will be key focus areas for this role. Together with the Southern European Service sales representative, local Administration teams and suppliers you will make sure that KPI’s are accurate and service selling requests are followed-up in a timely manner.
Next to the focus on the Southern European service selling organization you will also support the Administration of our Informatics solutions, meaning the service contract, financial and data administration in line with the Service contract administration activities.
This position offers an opportunity to develop and enhance your commercial expertise while contributing to the healthcare sector. Thee possibility to quote, position and sell service contracts and other services will not be the main priority but is part of the possibilities for development.
This is an office-based role, with a focus on work-life balance and the opportunity to work from home one day per week.

Job Description

Responsibilities

• Update and maintain our software tools and platforms such as servicemax, salesforce, LOTS and other records to assure accurate data.
• Collect purchase orders and ensure timely invoicing of service contracts and Time and Materia; to achieve financial objectives.
• Collaborate with internal Sales teams and Technical Service teams to generate time and material quotations for non-contract customers.
• Act as the main point of contact for customer queries coming in by Phone, internal shared inboxes and emails efficiently.
• Identify, qualify, and secure service sales opportunities, working within established processes / tools and team members.
• Collaborate with internal Sales teams and Technical Service teams to generate time and material quotations for non-contract customers.

Preferred Requirements:

• Strong communication and interpersonal skills, with an ability to engage effectively with internal stakeholders and customers
• Ability to quickly adapt to and work with multiple software tools and platforms
• Ambitious, determined, and proactive in reaching targets and confident working independently and in collaboration with a team.
• Meticulous and organized, with a commitment to accuracy and punctuality in all tasks
• Experience in Service Selling and/or Administration is an advantage
• Fluent in English and proficient in French and Italian or Spanish. A preference would be to have the ability to speak and write the above 4 languages.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become a maker of possible with us!

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

FRA Grenoble

Additional Locations

ESP San Agustin del Guadalix

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€36,400.00 - €58,225.00 EUR Annual