As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

- Durchführung von Installationen, Wartungen und Reparaturen an biowissenschaftlichen Instrumenten und Systemen (Durchflusszytometrie-Systeme und Probenvorbereitungs- Syteme) bei Kunden in der Region Berlin.
- Fehlerdiagnose und -behebung bei technischen Problemen sowohl vor Ort als auch remote.

- Kalibrierung und Validierung von Geräten gemäß den Herstellervorgaben und Qualitätsstandards.
- Einweisung und Schulung der Kunden in die Bedienung und Wartung der Geräte.
- Erstellung und Pflege detaillierter Serviceberichte und Dokumentationen.
- Bestellung und Verwaltung von Ersatzteilen und Verbrauchsmaterialien.
- Bereitschaft zur Reisetätigkeit innerhalb der Region Berlin und angrenzender Gebiete.
- Aktive Kommunikation mit Kunden, dem Vertrieb und dem internen Support-Team.
- Einhaltung relevanter Sicherheits- und Qualitätsstandards.

Bevorzugte Anforderungen: 

- Abgeschlossene technische Ausbildung (z.B. als staatlich geprüfter Techniker, Mechatroniker, Elektroniker) oder ein Studium im Bereich Elektrotechnik, Medizintechnik, Biotechnologie oder einer vergleichbaren Fachrichtung.
- Nachweisliche Erfahrung im Bereich Field Service oder technischem Support, idealerweise mit biowissenschaftlichen Geräten.
- Fundierte Kenntnisse in der Elektrotechnik, Elektronik, Mechanik, Computer und Vernetzung,

- Erfahrung mit Diagnosesoftware und der Fehlersuche an komplexen Systemen.
- Ausgeprägte Problemlösungsfähigkeiten und analytisches Denkvermögen.
- Hohe Kundenorientierung und Kommunikationsstärke.
- Gute Englischkenntnisse in Wort und Schrift.
- Führerschein der Klasse B.
- Bereitschaft zu flexiblen Arbeitszeiten und Notdiensteinsätzen bei Bedarf.

- Hilfsbereitschaft, effiziente Selbstorganisation sowie ein hohes Maß an sozialer Kompetenz

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

DEU Heidelberg - Tullastrasse

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

€63 600,00 - €96 975,00 EUR Annual