Job Description Summary

This position involves providing scientific training, experimental support, and on-site and remote guidance for BD Single Cell and Multi Omics solutions to customers and internal teams across the BeNeLux and North-West German region. The position is centered on teaching, supporting, and transferring advanced laboratory competencies to customers and internal teams. Responsibilities include conducting structured training sessions, supporting experimental design, guiding workflow implementation, and offering scientific troubleshooting or escalating to subject matter experts when required. The role reports to the Single Cell Multiomics Application and Support Manager for Europe and requires experience with molecular techniques, especially Single Cell Sequencing, Next Generation Sequencing, real time PCR, and familiarity with experimental design and data analysis.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become a maker of possible with us!

Job Responsibilities:(Primary Duties, Roles, and/or Authorities)

• Deliver remote and on-site training, educational sessions, and demonstrations of instrumentation, reagents, protocols, and workflows.
• Provide technical support and troubleshooting for research groups and internal teams.
• Offer scientific consultation and methodological guidance in MultiOmics experiments, with emphasis on single cell multiomics workflow implementation.
• Support basic data analysis and bioinformatics using BD Rhapsody Single Cell Analysis System tools.
• Develop and maintain teaching materials, learning resources, and FAQs.
• Identify and report complaints per current guidelines, support complaint resolution.
• Stay current on new products and procedures to ensure effective support.
• Collaborate with commercial and product management teams.
• Maintain accurate tracking and case handling on CRM software.
• Communicate professionally and follow up promptly with internal and external stakeholders.

Education and Experience:

PhD or equivalent experience in Molecular Biology or Genomics, ideally with 2+ years in industry. Hands-on expertise in single-cell analysis and genomic applications such as NGS, library/sample prep, digital PCR, and qPCR. Familiarity with bioinformatics tools for NGS/scRNAseq analysis; experience with flow cytometry is a plus.

Knowledge and Skills:

Strong problem-solving and analytical abilities.

Skilled in managing multiple priorities simultaneously.

High personal accountability and ethical standards.

Effective interpersonal and emotional intelligence; thrives in matrix environments.

Team-oriented with a customer-first mindset.

Excellent communication and listening skills; able to translate input into actionable insights.

Self-motivated, results-driven, with solid commercial acumen.

Fluent in English (spoken and written); additional European language is a plus.

Proficient in Microsoft Office (Word, PowerPoint, Excel); basic command line and R/Python knowledge is a plus.

Field based with a travel schedule travel as the need arises (up to 70%) with-in Belgium, Netherlands, Luxembourg and North-West Germany.

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

DEU Heidelberg - Tullastrasse

Additional Locations

BEL Erembodegem - Dorp 86, NLD Drachten - Marconilaan

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€63 600,00 - €96 975,00 EUR Annual