Job Description Summary

The Clinical Specialist will work closely with in-country sales personnel and play an important role in supporting the execution of in-country clinical programs and ensure they are aligned to the region. The Clinical Specialist duties include traveling to healthcare facilities, introducing products to medical professionals, and training users on product functionalities. The Clinical Specialist is expected to understand and talk to the details and nuances of the products from a clinical perspective to external and internal customers.

Job Description

Main Responsibilities

• Provide internal product expertise - organizing and conducting product and clinical trainings to sales team and others within the company when required to ensure efficiency in promotion of products to customers.

• Provide expertise and support to sales team through joint preliminary product presentations and proposal on BD product/solutions and tender response.

• Assist customers in adaptation of the products in their practice by arranging product demo sessions, in-service clinical trainings, seminars, and workshops to fully assist customers in implementation and evaluation of the products.

• Conducting post-sale training sessions to individual product users, professional teams, or healthcare departments.

• Aligning product solutions to the customers supported by clinical risk assessment and associated training sessions, workshops or programs to maximize customer satisfaction.

• Promotion of clinical solutions at customer sites as well as scientific meeting or events, helping in event coordination and set-up at individual sites.

• Manage product samples inventory – tracking and replenishing in a timely manner.

• Assist in developing related product training/presentation deck and customer learning materials.

• Maintain a strong working partnership with external product advocators, key opinion leaders and collaboration partners to drive continuous clinical development and better patient outcomes.

• Assist in collecting and reporting competitive intelligence and clinical development in the market.

Preferred Experience and Qualifications

• Bachelor’s degree in nursing or related science is preferred

• Experience in clinical marketing through to execution in the Medical Device industry would be an advantage

Expected Capabilities & Behaviors

• Proven track record in execution of clinical strategies across pipelines, strategic partnerships, and teams

• Experience with medication preparation and delivery solutions

• Strong analytical, problem solving and critical thinking skills

• Exemplifies entrepreneurial growth mindset to support teams in the field and nurture fast growing customer bases

• Delivers a clear, compelling, and shared clinical marketing vision focused on delighting our customers

• Cultivates and nurtures an open, transparent, and psychologically safe environment

• Self-motivated individual who thrives on innovation and is results-oriented

• Excellent command of Bahasa Malaysia and English (i.e., written and spoken)

Why join us?

A career in BD means being part of a team that values your opinions and contributions as well as empowers you to bring your authentic self to work. We embrace a growth mindset to build future-ready capabilities that will help you develop into the best version of yourself.

We offer clear pathways for your development, and pride ourselves on our rigorous talent processes that are inclusive and transparent. You will learn and work alongside inspirational servant leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centred and rewarding culture.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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Primary Work Location

MYS Kuala Lumpur - Damansara Heights

Additional Locations

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