Sr. Manager, Human Resources - GBS
In-Office, Ulloa, Heredia, Provincia de Heredia
- Job ID
- R-547522
- Category
- Human Resources
- Location
- Costa Rica
Lidera el trabajo que nos mantiene en movimiento
En BD, los profesionales corporativos impulsan los sistemas, decisiones y capacidades que permiten que nuestro negocio global funcione y crezca. Te asociarás con diferentes funciones, regiones y niveles de liderazgo para resolver desafíos complejos, impulsar la excelencia operacional y apoyar a los equipos más cercanos a clientes y proveedores de salud.
A través de nuestras funciones corporativas, BD ofrece oportunidades que te permiten generar resultados que importan, apropiarte de tu impacto y hacer crecer tu carrera en una organización construida para el éxito a largo plazo. Como una de las compañías de tecnología médica más grandes del mundo, BD ofrece la escala, el alcance y la huella de innovación para ayudarte a generar un impacto en los sistemas de salud a nivel mundial.
Sin ti, impulsar el mundo de la salud™ no sería posible.
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
The HR Business Partner is a strategic and operational leader responsible for delivering onsite HR support and transformation for the Costa Rica site and the global GBS organization. This role partners with local and global leaders to advance GBS objectives, ensuring alignment with business goals and compliance with Costa Rican labor laws. The HRBP manages payroll, HR operations, talent management, employer branding, employee engagement, leadership development, succession planning, and supports the setup and growth of new operations. The role also champions transformation projects, process optimization, and digital enablement, while building strong university and community relationships.
Key Responsibilities
• Serve as the primary onsite HR leader and contact for the Costa Rica GBS site, providing guidance on HR policies, procedures, and best practices.
• Manage and oversee local payroll, HR operations, compliance, benefits administration, and employee relations, ensuring accuracy, compliance, and timely execution in accordance with Costa Rican labor laws and global standards.
• Partner with business leaders to identify talent needs, support workforce planning, and drive recruitment, onboarding, and retention activities.
• Develop and implement HR programs and initiatives in talent management, organizational design, employee engagement, and leadership development.
• Lead the design, delivery, and evaluation of leadership development and succession planning programs, ensuring robust talent pipelines and business continuity.
• Drive and support transformation initiatives for the Costa Rica site and contribute to global GBS transformation projects, focusing on process optimization and digital enablement.
• Champion employer brand management, including digital campaigns, community partnerships, and university engagement to attract top talent.
• Create and promote a compelling employee value proposition (EVP) tailored to the Costa Rican market and aligned with global GBS strategy.
• Establish and maintain relationships with local universities and educational institutions to support talent pipelines and internship programs.
• Support the setup and expansion of new operations in Costa Rica, including HR infrastructure, local compliance, and onboarding processes.
• Coach and advise leaders on effective people management, team development, and performance improvement.
• Provide HR data analysis and reporting to support business decisions and monitor key HR metrics.
• Collaborate with the global HR team to ensure consistency and alignment of HR practices across the GBS organization.
• Lead or participate in HR projects and change initiatives, driving continuous improvement and operational excellence.
• Resolve employee relations issues, conduct investigations, and support conflict resolution as needed.
• Maintain accurate HR documentation and ensure audit readiness for all HR processes.
• Monitor and report on HR-related costs, identifying opportunities for cost-efficiency and process optimization.
Qualifications and Requirements:
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 7+ years of progressive HR experience, including direct experience in payroll and local Costa Rican HR requirements.
• Experience supporting a GBS (Global Business Services) organization and leading transformation initiatives preferred.
• Demonstrated experience designing and delivering leadership development, succession planning, employer branding, digital talent attraction, community engagement, and university relations programs.
• Proven experience setting up HR operations in a new location.
• Strong knowledge of Costa Rican labor laws and HR compliance.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Ability to work onsite and build strong relationships with local and global leaders and employees.
• Fluent in Spanish and English.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
CRI San Jose – HerediaAdditional Locations
Work Shift
Perfil de Éxito
¿Qué distingue a los profesionales corporativos exitosos? Descubre las principales cualidades que permiten a alguien prosperar en BD – ¿podrías ser tú?
- Adaptable
- Colaborativo/a
- Proactivo/a
- Solucionador/a de problemas
- Orientado/a a resultados
- Iniciativa propia
¿Listo/a para tu próximo desafío?
Este es un entorno para profesionales que buscan influencia, responsabilidad y visibilidad. Colaborarás con equipos alrededor del mundo, asesorarás a líderes y ayudarás a traducir estrategias audaces en resultados medibles que fortalecen nuestro negocio e impulsan la salud a nivel mundial.
Descubre cómo BD transforma la posibilidad en progreso a través de la innovación constante y la colaboración con propósito. Descubre lo que significa construir el futuro de la salud — junto con BD.
Escucha de nuestros asociados
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"BD atrae a personas que están genuinamente alineadas con nuestros valores. Honestamente veo esto todos los días en las personas con las que trabajo, generando resultados que importan. Nuestra cultura en BD es solidaria y colaborativa, reflejando mis valores personales."
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"'Mi crecimiento profesional ha sido apoyado de muchas maneras - desde ofrecer oportunidades para obtener certificaciones hasta permitir cambios de rol que me ayudaron a desarrollarme. A veces, esto significó un cambio completo en responsabilidades, permitiéndome adquirir nuevos conocimientos y explorar una trayectoria profesional diferente."
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"'En finanzas, no estamos en primera línea con pacientes o clientes. Sin embargo, obtenemos un profundo entendimiento de cómo los conocimientos financieros pueden ayudar a impulsar estrategias de impacto. Estas estrategias, a su vez, afectan positivamente la salud y, en última instancia, ayudan a las personas a vivir una vida saludable. Es gratificante saber que eres parte de eso."
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"Me atrajo la compañía porque la salud es una industria estable pero en crecimiento, y las personas necesitan nuestros productos y soluciones para recibir la atención que merecen. BD es muy respetada en la industria, y me siento muy respetado como asociado de la compañía. Los Gerentes de Personal en BD te tratan profesionalmente y he tenido varios buenos gerentes aquí."
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