Continuous Improvement Specialist
In-Office, Stuart, Florida
Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Overview
The Home Care business within BD is unique in that it can manufacture products for consumers in the home and service them through our medical distribution subsidiary, Liberator Medical. This business unit engages with a variety of stakeholders that range from B2B2C and leverages omni-channels to drive awareness, engagement, conversion, and retention of our customers.
We are seeking a Continuous Improvement Specialist (CIS) to oversee all aspects of process improvement opportunities throughout Liberator Medical. In this role, you will manage Kaizen, Greenbelt and Blackbelt projects while collaborating with key stakeholders across the organization. The CIS will identify areas of process opportunities across operations, revenue cycle management, administration, and technology and develop a framework and training programs to adopt BD excellence at Liberator Medical.
Responsibilities
- Serve as a change champion and key partner in new technology implementations and roll outs supporting the process mapping and cross functional collaboration to streamline workflow and eliminate inefficiencies.
- Ability to identify process bottlenecks and inefficiencies in addition to being skilled in root cause analysis identification and comfortable with data-driven decision making.
- Be an expert that can teach and execute in the BD Excellence fundamentals of Problem Solving, Kaizen and Continuous Improvement applications. Identify and facilitate continuous improvement (Kaizen) events to achieve and sustain improvement results.
- Partner with Urology & Critical Care (UCC) BD Excellence leadership to develop tools and training to expand the adoption of BD Excellence and leverage future opportunities.
- Support the key initiatives via BD Excellence, including financial performance and process flow optimization. Establish key performance indicators and action plans to drive rigor, prioritization and ownership.
Education and Certifications
- Bachelor’s degree required, preferably in Business, Engineering, or a related field
- MBA preferred
- Certification in Green Belt, Black Belt, Continuous Improvement Management or related Certifications preferred
Experience
- Minimum 8-10 years’ Continuous Improvement (CI) experience in a healthcare, customer service or call center setting required with minimum 3 years’ experience in an organization leading and managing process improvement initiatives utilizing CI tools including visual management, problem solving, and kaizen required.
- Strong working knowledge of Lean, Six Sigma and Agile methodologies required
- Ability to work in a matrixed environment with the ability to influence key stakeholders and champion change and present data insights to non-technical audiences required
- Excellent presentation skills including workshop execution experience with the ability to analyze large scales of data required
- Ability to prioritize initiatives based on ROI and strategic alignment that are focused on measurable outcomes; cost reduction, process cycle time, quality improvements and customer satisfaction required
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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USA FL - Stuart Airport RoadAdditional Locations
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