We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Sales Training and Development requires a commitment to work, hand-in-hand, with Sales and Sales Management and Marketing to provide each unique sales organization and individual with the tools and resources needed to improve sales execution and drive revenue.

The primary responsibility of the Commercial Excellence Home Care/Government Trainer is to support UCC Home Care products with physicians, case managers, clinicians, rehabilitation & specialty accounts, and other key decision makers. In addition, this training manager supports our government accounts team within BD’s UCC Federal Healthcare Markets. The position involves working closely with nursing leaders, physicians, case managers and their patients as they transition from the hospital to the home. A sound understanding of professional selling and operational best practices are keys to success in this role.  The ideal candidate will take a consultative and strategic approach to training, professional development and customer experience.  This may be delivered to new or existing customers in content areas that may change or evolve with the customer or organization’s needs and goals.

The successful Home Care and Government Trainer is an energetic team player who has the ability to influence and motivate others while building a wide network.  This person must have exceptional interpersonal skills and can establish open, collaborative communication channels with colleagues at every level and in every department. 

Essential / Key Job Responsibilities:

• Demonstrates expertise in education development, content creation, and adult learning, communication skills, and coaching and management development.

• Responsible for the coordination of in-house, sales meeting, and field based training for sales personnel, and supportive departments.

• Works together with Sales Management, Marketing, Sales Enablement and Field Sales Training to develop sales training agenda, curricula, content and training materials used in training domestic and international sales groups and supportive departments.  Provides solutions for delivering high-impact sales presentations, both live and on-demand.

• Assess sales force strength and skill gaps and developmental needs of high potential individuals; develops programs to address those competency gaps and developmental needs in tandem with senior sales management and human resources.

• Equips Home Care and Government Sales Team with the Knowledge Set and Skills Set to Win. Examples include but are not limited to:

Skill Set

• Product

• Communication/Active Listening

• Process

• Prospecting/Qualifying

• Compliance

• Negotiation

• Using Sales Analytics

• Closing/Gaining Commitment

• Selling Environment (Economics, Competition, Trends and Drivers

• Territory Planning/Account Planning/Opportunity Planning

• Time Management

• Relationship Building

• Advanced sales training – responsible for developing and implementing training for tenured sales personnel and field sales managers as appropriate and necessary.

• New product training – responsible for working with Sales Enablement, Marketing and Product Management in development of training programs for new product launches.

• Creation of instructor-led, distance learning, video and web based and other formatted curricula and content as needed. 

• Measure effectiveness of training programs. Develop reports and comprehensive programs analysis.  Identifies needs and implements improvements.

• Other duties as assigned.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements included in this job description are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong communication and presentation skills.

• Strong listening and assessment skills

• Strong questioning and problem-solving skills+

• Excellent organizational skills and attention to detail

• Proven ability to handle and drive multiple projects, work under deadlines and manage change

• Proven ability to establish goals, set clear expectations, prioritize activities and follow-through with timely execution of cross-functional team environment

• Ability/willingness to travel

• Detailed project management skills

• Ability to work independently; manage and direct supportive staff

• Proficient in the use of a personal computer and tablet with intermediate level of keyboarding skills, MS Excel, MS Word, PS PowerPoint and SFDC

Education and/or Experience:

• Professional training experience, field sales training, training management and people management preferred

• Government experience preferred

• Bachelor’s degree required

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch. 

Work Environment:

While performing the duties of this job, the employee may be in an open cubicle environment.  Candidate must be able to work in a team-oriented, fast-paced environment. BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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