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Director, MLR Excellence & Digital Enablement

In-Office, Franklin Lakes, NJ

応募
Job ID
R-553105
Category
Marketing
Location
Franklin Lakes, ニュージャージー州

戦略、創造性、ビジネスインパクトが融合するマーケティングキャリアを築く

BDのマーケティング担当者は、ヘルスケアソリューションがどのように理解され、採用され、信頼されるかを形づくる役割を担っています。最先端のイノベーションを明確な価値に転換し、ブランド、製品ポートフォリオ、市場を横断して成長を推進し、顧客エンゲージメントを強化し、より良い患者アウトカムの実現を支援します。

デジタル、プロダクトマネジメント、ビジネスディベロップメント、コミュニケーション、コマーシャルマーケティングなど、どのようなバックグラウンドをお持ちであっても、BDにはアイデアを成果につなげるための規模、リソース、そして裁量があります。また、前進し続けるキャリアを提供します。世界最大級のグローバルメドテックカンパニーの一員になることで、世界のヘルスケアシステムにインパクトを与えるソリューションづくりに携わることができます。

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Description

The Director, MLR Excellence & Digital Enablement leads BD’s transformation of Medical, Legal, and Regulatory (MLR) review through the integration of digital platforms, AI-enabled solutions, and standardized global processes. Responsible for advancing MLR efficiency, compliance, and scalability by driving technology adoption, workflow optimization, governance, and data-driven decision-making across the enterprise.

The Director will own the process standard itself. That means the SOPs, the cycle-time and quality metrics, the dashboards that make rework visible to business unit and regional leadership, and the root-cause analysis that tells us where the time actually goes before anyone redesigns anything. Regional adoption is a crucial part of the job: the measure of success is that regions use the central capability instead of building local equivalents.

The Director partners across Marketing, Legal, Regulatory, Medical, and Commercial teams and operates as a global center of excellence leader, enabling consistent ways of working across Businesses and Regions.

Success Profile

Success will be demonstrated through:

  • Own BD’s global end-to-end MLR process standard, spanning content review and approval, localization and translation, and in-region and in-country approval, together with the operating documentation behind it.

  • Autonomous approval running in production for low-risk content categories, with the rules, thresholds, audit trail, and signature handling agreed with Regulatory Affairs and operating across regions.

  • A 90% reduction in the overall approval timeline from content creation to in-market approval, measured against a published baseline.

    Key Responsibilities

    • Define and execute the MLR technology and process roadmap, aligning business requirements with regulatory and compliance objectives.

    • Lead implementation and continuous optimization of AI-enabled content review, automation, and workflow management solutions.

    • Establish and govern standardized MLR processes, operating procedures, metrics, and performance dashboards across business units and geographies.

    • Drive process harmonization, simplification, and continuous improvement to reduce cycle times while maintaining compliance and quality standards.

    • Partner with Regulatory, Legal, Medical, IT, and Marketing stakeholders to enhance end-to-end content approval workflows and user experience.

    • Leverage data analytics and process intelligence tools to identify bottlenecks, monitor performance, and accelerate review effectiveness.

    • Champion emerging technologies, including generative AI, machine learning, workflow automation, and digital collaboration platforms to modernize the MLR ecosystem.

    • Build organizational capabilities in digital fluency, AI adoption, process excellence, and change management.

    Skills and Competencies

    • MLR governance, compliance, and operational excellence

    • AI and advanced automation technologies

    • Workflow and business process design

    • Data analytics and process intelligence

    • Digital product and platform management

    • Change leadership and technology adoption

    • Agile delivery and continuous improvement

    • Cross-functional stakeholder management

    Education, Qualifications, and Experience Education

    • Bachelor’s degree required

    • MBA or advanced degree preferred

    Experience

    Qualifications

    • 10+ years of experience in marketing or marketing operations within MedTech, pharmaceutical, biotechnology, or other regulated healthcare environments.
    • Direct experience in Medical, Legal, and Regulatory (MLR) review, regulatory affairs, or compliant marketing operations, with hands-on expertise in Veeva PromoMats or a comparable promotional review system preferred.
    • Proven track record of improving promotional review efficiency, quality, and compliance outcomes.
    • Demonstrated expertise in process mapping, workflow design, root cause analysis, and continuous improvement within compliance-driven processes.
    • Proven experience implementing technology and AI solutions within regulated marketing environments, including the organizational change management required to drive adoption and sustained impact.
    • Demonstrated success designing, building, or deploying AI-enabled workflows, intelligent automations, assistants, or agents that deliver measurable business value, coupled with sound judgment regarding appropriate and effective AI use cases.
    • Strong analytical mindset with the ability to leverage data to optimize processes, influence decision-making, and confidently present recommendations to senior stakeholders.
    • Demonstrated success delivering both compliance and commercial business outcomes.

    Additional Information

    Global travel required

    At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

    Annual Bonus 

    Potential Discretionary LTI Bonus

    Potential reimbursement of vehicle use/mileage 

    Potential reimbursement of phone use 

    Health and Well-being Benefits

    Medical coverage  

    Health Savings Accounts  

    Flexible Spending Accounts  

    Dental coverage  

    Vision coverage  

    Hospital Care Insurance  

    Critical Illness Insurance  

    Accidental Injury Insurance  

    Life and AD&D insurance  

    Short-term disability coverage  

    Long-term disability insurance  

    Long-term care with life insurance  

    Other Well-being Resources

    Anxiety management program  

    Wellness incentives  

    Sleep improvement program  

    Diabetes management program  

    Virtual physical therapy  

    Emotional/mental health support programs  

    Weight management programs  

    Gastrointestinal health program  

    Substance use management program  

    Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit  

    Retirement and Financial Well-being

    BD 401(k) Plan  

    BD Deferred Compensation and Restoration Plan  

    529 College Savings Plan  

    Financial counseling  

    Baxter Credit Union (BCU)  

    Daily Pay  

    College financial aid and application guidance  

    Life Balance Programs

    Paid time off (PTO), including all required State leaves  

    Educational assistance/tuition reimbursement  

    MetLife Legal Plan  

    Group auto and home insurance  

    Pet insurance  

    Commuter benefits  

    Discounts on products and services  

    Academic Achievement Scholarship  

    Service Recognition Awards  

    Employer matching donation  

    Workplace accommodations  

    Other Life Balance Programs

    Adoption assistance  

    Backup day care and eldercare  

    Support for neurodivergent adults, children, and caregivers  

    Caregiving assistance for elderly and special needs individuals  

    Employee Assistance Program (EAP)  

    Paid Parental Leave  

    Support for fertility, birthing, postpartum, and age-related hormonal changes  

    Leave Programs

    Bereavement leaves  

    Military leave  

    Personal leave  

    Family and Medical Leave (FML)  

    Jury and Witness Duty Leave 

    Why Join Us?

    To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

    We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

    To learn more about BD visit https://bd.com/careers.

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

    Required Skills

    Optional Skills

    .

    Primary Work Location

    USA NJ - Franklin Lakes

    Additional Locations

    Work Shift

    At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

    Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

    Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

    Salary Range Information

    $192,000.00 - $307,200.00 USD Annual
    応募

    求められる人物像

    BDのマーケティングとして活躍しているのはどのような人たちでしょうか。以下のような方は、BDのマーケティングとして、きっと活躍できるはずです。

    • 結果志向の方
    • 自発的に行動を起こす方
    • 戦略的思考のある方
    • 協働的な方
    • 創造力のある方
    • 柔軟に対応できる方

    インパクトを生み出す準備はできていますか?

    BDでは、マーケティングは成長を牽引するエンジンです。ここは、影響力と責任を求めるマーケターのための環境です。セールス、R&D、リーダーシップと密接に連携し、確かなデータ、信頼されるブランド、そして目的を持ってイノベーションを起こす自由に支えられながら、戦略を実現します。

    BDの取り組みが患者さんの人生にどれほどリアルで人間的なインパクトを与えているかをご覧ください。これこそが、BDのマーケターが日々広く届けている力強いストーリーです。

    人を中心に築かれた職場環境

    • 「BDとその企業文化について良い評判を聞いていました。リクルーターとの面談では、BDが自分にとって適しているか、そして、自分がBDにマッチするかどうかを同じように確かめたいと思っていました。BDのカルチャーの素晴らしさは、本当に言葉では言い尽くせません。」

    • 「BDでは、常に好奇心を持ち、フィードバックを求め、イノベーションを受け入れることが奨励されています。こうしたカルチャーは、私がコンフォートゾーンの外に踏み出し、意義のある成果を生み出すよう動機づけてくれます。BDを特別な存在にしているのは、多様な視点が歓迎されるだけでなく、称賛されることです。それがより革新的なソリューションと、より強い一体感につながっています。ここでは、現状に挑戦することと、互いの成長を尊重し、支え合う姿勢が両立しています。」

    • 「ここには非常に多くの機会があります。BDではお客へのサポート、教育、患者ケアの向上支援の領域が尽きることはないでしょう。自分自身の成長に加えて、多くの同僚が新たな機会を得て社内で活躍の場を広げているのを見てきました。ここでは、挑戦のない日は一日としてありません。」

    • 「BDでは、継続的な学習とグロースマインドセットのカルチャーによって、私たちがそれぞれの役割で成功し続けることができます。継続的な能力開発の機会と部門横断的なコラボレーションを通じて、スキルと製品に関する専門知識を向上させ、イノベーションとオペレーショナルエクセレンスを推進しています。柔軟性と責任をもって取り組むことで、私たちは自らの影響力を強め、組織内でも、サービスを提供するお客様に対しても、卓越した価値を提供し、ヘルスケアソリューションにおけるエクセレンス(卓越性)を前進させています。」

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