Job Responsibilities:

• Follow up promptly on marketing generated inquiries and qualify leads (initial contact to all leads within 2 business days). 

• Conduct lead nurturing activities to advance prospects through the funnel. 

• Document all interactions and activities in the CRM system. (Salesforce) 

• Manage inbound prospect calls and convert them into qualified opportunities. 

• Hand off qualified leads to field sales teams with clear documentation, context and recommended next steps to support successful deal closure. 

• Maintain and expand the company’s prospect database. 

• Support initiatives that enhance the customer experience. 

• Communicate with prospects via phone, email, and in person to understand and address their needs. 

• Collaborate closely with sales and marketing teams to optimize the qualification process. 

• Apply strong problem-solving skills to resolve customer needs and identify opportunities aligned with the product portfolio. 

• Responsible for managing, prospecting, and building relationships within an assigned territory in order to increase revenue growth and customer satisfaction. Focus areas will include driving new business as well as increasing penetration in existing accounts. Includes the sale of medical supplies and devices that have a medium length sales cycle. 

• Responsible for the management of the sales pipeline and monthly forecasting of the business 

• Responsible for presenting quarterly business updates to the business units executive leadership team 

Minimum Qualifications:

• Bachelor’s Degree Required 

• Ability to travel 20% of the time 

• Strong knowledge of Microsoft Office 

• Self-motivated, attention to detail, strong problem-solving and time management skills 

• 1-3 years of inside sales or customer service experience. 

• Excellent communication skills and openness to constructive feedback. 

• Ability to work effectively across cross‑functional teams. 

• Ideal candidates will be able to consider future relocation opportunities for growth into field sales in various markets around the country. 

Preferred Skills:

• 1-3 years of sales experience; however, will look at new graduates with a minimum of a 3.2 GPA Proficiency with CRM platforms (e.g., Salesforce) for tracking, managing, and analyzing lead activity. 

• Experience using analytics tools or dashboards to interpret lead performance, conversion trends, and campaign effectiveness. 

• Familiarity with lead‑scoring models and qualification frameworks.