Job Description Summary

This role supports the delivery of a high-quality order management service for a portfolio of Strategic Accounts across EMEA. The position focuses on accurate order processing, proactive issue resolution, and close collaboration across the business to ensure strong On-Time In-Full performance and a consistently positive customer experience. This fixed-term contract (running until the end of September 2026) is an ideal opportunity for someone at an early stage of their career, or looking to build practical experience within a large, global organisation, supported by an experienced team.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main responsibilities will include:

• Processing and confirming customer orders for Strategic Accounts, ensuring accuracy and alignment with agreed service levels
• Driving allocation follow-up and preparing back-order and distribution reporting
• Performing root cause analysis and error handling for biopharmaceutical orders
• Managing end-to-end order follow-up for industry customers from order entry through to final delivery
• Resolving order-related issues through close collaboration with internal teams and external customers
• Supporting the implementation, maintenance, and optimisation of order management systems, including Esker and SAP S/4
• Contributing to continuous improvement activities that enhance efficiency, data quality, and the overall customer experience

About you:

• University or college background is preferred, with a stronger emphasis on potential, motivation, and learning agility than on specific degrees
• Interest in order management, supply chain, or process-driven roles, with prior experience seen as an advantage but not a requirement
• Confidence in learning new systems and ways of working, supported by structured on-the-job training
• Good command of English, written and spoken; additional European languages are welcome but optional
• Comfortable using digital tools, with any exposure to ERP or order management systems considered beneficial
• Clear, professional communication style and a proactive, solution-focused approach

Click on apply if this sounds like you!

For this position, the expected base salary ranges from42,000€ to 45,000€ per annum. This reflects a more accurate range than the broader salary band indicated at the end of the job advertisement.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€42,200.00 - €64,325.00 EUR Annual