Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a makerof possible with us.

Position Summary

The Director, BD Excellence Change Management is responsible for leading the change management program for the BD Excellence Office.  This role will define the journey of change for BD Excellence as well as promoting the adoption of new tools and processes arising from the BD Excellence Office.

Reporting to the SVP, BD Excellence, the Change Management Director will work with the key stakeholders to build the change strategy for BD Excellence according to the people-readiness strategy, focusing on driving faster adoption and proficiency. The role will work closely with business and functional BD Excellence leaders, the BD Excellence Office and other key stakeholders as the architect of the change journey for BD Excellence; defining the change roadmap, building the change management framework and tools bespoke to the BD Excellence journey as well as establishing standardized change management tools and processes that can be leveraged by others.

This is a great opportunity for a dynamic, change management leader to define and deliver a robust multi-year change management journey that will drive consistency in messaging and practice, and influence the ways of working within a global organization.

Key Responsibilities

The objective of this role is to actively partner with a wide network of varied stakeholders to define and deliver the BD Excellence change management strategy, roadmap and communications.  The primary responsibilities will include:

Change Leadership

• Apply and leverage a structured methodology to lead change management activities, the respective process and tools to ultimately enable adoption of the changes required by the Organization.

• Lead the change impact analyses, assess readiness and develop mitigation plans in alignment with the creation of the change management strategy deliverables, including but not limited to the change management roadmap, stakeholder mapping, training and communications plans in support of change management,

• Provide strategic direction for organizational changes initiatives with the primary objective of the position to serve and support BD Excellence Office programs and the deployment of BD Excellence tools.

• Partner with the Commercial Systems organization to provide Change Management expertise and guidance in sponsorship of continuous improvement programs.

• Establish frameworks and metrics to measure the adoption, effectiveness and sustainment of the BD Excellence change initiatives.

• Act as a change advocate, inspiring and motivating teams to embrace change.

• As part of the change management strategy for BD Excellence, identify and engage key stakeholders at all levels of the organization, contributing to stakeholder management identification, mapping and engagement.

• Manage resistance to change and develop and implement actions to mitigate risks and maximize associate engagement.

• As Change Management leader for BD Excellence, create a change framework and build relationships across the enterprise to enable the broader BD Excellence organizations to deliver on the business needs.

• Partner with the BD Excellence teams to develop an understanding of change impacts beyond the BD Excellence office, mapping & supporting adoption of new ways of working to drive sustainable change across all levels in the organization.

• Understand and apply assessment methodology to define roadmap, messages, sponsors and resistance problems. Contributes actively to change impact assessment and mitigating actions.

• Provide coaching and support to leaders adapting to change in addition to leading Change capabilities.

• Interface with Change Management partners to align methodology.

Communication Partnership

• Support communication efforts in delivering and managing key communications to the change network.

• Align communications with Change Management partners in relevant functions, business units or regions, cascading appropriate information & campaigns.

• Drives the creation of personas and provides change management expertise as needed in the creation of BD Excellence communication campaigns.

• Be a role model of a positive and adaptive culture that aligns with the evolving business environment.

• Serve as a change champion, fostering a culture of agility, innovation, and continuous learning.

BDE Academy Change Management & Enablement Partnership

• Provide expertise and partnership in the development of change management strategies to support adoption of new learning tools, processes, and programs within the scope of the BD Excellence Academy.

• Partner with stakeholders to assess readiness and reinforce change through engagement and feedback loops.

Education

Master’s or bachelor’s degree in business, communications, change management, or a related field is strongly preferred. Educational certificate or training in change management methodology.

Experiences

• Proven experience in change management in a complex environment, with a minimum of 8 years in leadership roles.

• Creative thinker, able to propose out-of-the-box ideas to drive engagement and excite audiences.

• Expertise in Microsoft Office, Smartsheet, or equivalent workflow tools.

• Strong analytical, organizational, and communication skills.

• Excellent attention to detail and ability to manage multiple timelines.

• Action oriented individual who is highly proactive at solving problems and obtaining results.

• Ability to work collaboratively with cross-functional teams.

• Excellent interpersonal skills with the ability to navigate a complex, matrix organization, the ability to effectively convey new concepts, tools and strategies with the ability to effectively tailor communications according to the audience.

• Capacity to navigate ambiguity and uncertainty, consistently demonstrating the growth mindset and resilience in the face of obstacles.

• Excellent facilitation & communication skills both in person and virtually.  Ability to hold individual’s attention, create excitement, and hold all team members responsible for outcomes.

• The capacity to plan, organize, & complete projects on time. Excellent project management skills and ability to juggle multiple responsibilities and deadlines. 

• Strong project and program management processes, tools and technique.

• True love of continuous improvement, measuring results, and problem solving.

• Entrepreneurial mindset. Individual who can drive progress with limited oversight.

Knowledge and Skills

Preferred Knowledge & Competencies

• Certification in change management (e.g., Prosci) is highly desirable.

• Exposure to LEAN methodologies

• Proven experience succeeding in a role where the team expects you to be the expert. 

• Ability to adapt to changing business environments.

Required Leadership Capabilities and Competencies

BD Leadership Commitments:

Deliver Results That Matter

• Takes customer needs and transforms them into a solution that creates value for customers, stakeholders, and shareholders.

• Continually demonstrates the ability to utilize both control and influence to drive results.

Win As One BD

• Proactively seeks opportunities to collaborate with colleagues to share and learn.

• Always thinks globally and acts locally with cultural sensitivity and organizational savvy.

• Continually works and leverages the power of the matrix.

Remove Obstacles & Empower Others

• Engages personally in difficult executional challenges and ensures collaboration between departments to remove roadblocks and deliver results.

• Challenges are anticipated and addressed with a connection to the future vision, keeping a strong focus on cooperation and transparency.

Courage to iterate, try new things and embrace change

• Looks beyond the “way we’ve always done it” and proactively seeks out innovation and best-in-class approaches whilst maintaining agility and speed.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

• Annual Bonus

• Potential Discretionary LTI Bonus

Health and Well-being Benefits

• Medical coverage

• Health Savings Accounts

• Flexible Spending Accounts

• Dental coverage

• Vision coverage

• Hospital Care Insurance

• Critical Illness Insurance

• Accidental Injury Insurance

• Life and AD&D insurance

• Short-term disability coverage

• Long-term disability insurance

• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program

• Wellness incentives

• Sleep improvement program

• Diabetes management program

• Virtual physical therapy

• Emotional/mental health support programs

• Weight management programs

• Gastrointestinal health program

• Substance use management program

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan

• BD Deferred Compensation and Restoration Plan

• 529 College Savings Plan

• Financial counseling

• Baxter Credit Union (BCU)

• Daily Pay

• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves

• Educational assistance/tuition reimbursement

• MetLife Legal Plan

• Group auto and home insurance

• Pet insurance

• Commuter benefits

• Discounts on products and services

• Academic Achievement Scholarship

• Service Recognition Awards

• Employer matching donation

• Workplace accommodations

Other Life Balance Programs

• Adoption assistance

• Backup day care and eldercare

• Support for neurodivergent adults, children, and caregivers

• Caregiving assistance for elderly and special needs individuals

• Employee Assistance Program (EAP)

• Paid Parental Leave

• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves

• Military leave

• Personal leave

• Family and Medical Leave (FML)

• Jury and Witness Duty Leave

Required Skills

Optional Skills

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Primary Work Location

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information