Job Description Summary

The Commercial Operations Executive is part of the commercial team in driving growth across the various business units. The role provides accurate and timely commercial, and operations support during the entire sales and operations cycle to ensure key corporate objectives are met. The Commercial Operations Executive must also understand and be ready to respond to the market changing environment.

Job Description

Who We Are

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare sector. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.

Job Description

1) Ensure standardized SIOP process across all BD business and distributions.

2) Partner with SEA planning to directly work with Country and Business Leaders, Distributors, and relevant stakeholders to establish (using Distributor in-market and inventory data) accurate demand forecasting/ planning.

3) Attend and ensure pre-consensus meetings are conducted according to agenda and with high quality outputs.

4) Analyze and provide comments to monthly country performance on In-Market Sales, Trade Sales and Future Day’ Sales (FDS) inventory level across all business.

5) Monitor and escalate inventory risks for appropriate action.

6) Work closely with business teams to ensure successful implementation of corporate-level sales operation strategy, projects and processes.

7) Coordinate internal activities with Regulatory, Legal, Compliance, Quality Assurance to address country plans and proactively identify and resolve any issues that put country plans at risk.

8) Support businesses to streamline and optimize sales and operations processes with distributors.

9) Drive the achievement of distributor KPIs by functioning as key contact person to distributors.

10)  Review Distributor Channel Inventory and IMS trends, escalate inventory risks for appropriate action.

11)  Participate in annual Distributor evaluation (where applicable)

12)  Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives.

13)  Overseeing day-to-day operations

14)  Participate and coordinate in project management duties assigned.

15)  Perform other tasks that may be assigned from time to time.

Qualification

• Diploma with relevant experience or Degree holder required

• Need to be a team player with positive attitude

• Must have excellent verbal and written communication skills

• Must have at least 2 years of experience in relevant industry

• Strong in Excel – Pivot, Formulas, etc.

• Strong interpersonal and communication skills required

• Fluent in English & Bahasa Malaysia on writing and speaking

• Have knowledge/experience in Supply Chain background/Warehouse/Logistics

Culture and Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

Required Skills

Optional Skills

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Primary Work Location

MYS Kuala Lumpur - Damansara Heights

Additional Locations

Work Shift

MY1 Standard (Malaysia)