Job Description Summary

We function as the link between Sales and commercial operations. In Sales Support, we coordinate the entire Quote-to-Cash workflow for industries such as pharmacies, hospitals and wholesalers. This encompasses handling direct customer dealings along with Business partner and intercompany Business.
Our setup is global with clear responsibilities and the flexibility to quickly adapt to market changes. In addition to daily operational tasks, we continuously drive process improvements.
In short: We are the backbone of Sales – international, connected, and driven by progress.

Job Description

Your main Responsabilities are:

As a Sales Support Specialist, you will play an extraordinarily role in our sales operations.

Your goal will be to ensure perfect execution of the Quote-to-Cash process across varius industries. Here is an overview of what you will be responsible for:

- Create quotes using CRM (Dynamics, Camos), ensuring pricing accuracy

- Process orders in CRM and ERP system (Business Central)

- Create Capital invoices, tracking real-time updates on delivery schedules (CRM), ensuring all invoices are correctly issued and sent through the Systems (Business Centrale/SDI)

- Create Additional Offers

-Activation of Maintenance contracts in CRM and ERP System

-Invoicing Maintenance service contracts

-Invoices activities out of service contracts

-Interaction with Credit Collection team about overdue payments and clarification of billing disputes.

-Maintaining master data and ensuring data quality!

-Identify weak points within processes and propose improvements to enhance the customer journey

About you:

You are a driven individual with solid experience in Sales Support or a similar area. We are looking for someone who meets the following qualifications:

- Appreciate working in an international environment interacting with different departments (sales, project, service, finance).

- Good communication skills and team player!

-Advanced proficiency in ERP Systems (CRM dynamics and Business Central is appreciated)

- Working knowledge of MS Office.

-Exceptional time management with ability to prioritize urgent Quotes/Orders/Invoices, without losing sight of administrative tasks

- Commercial qualification, ideally with experience in an international environment

- Language skills: Italian and English, both written and spoken; additional languages are an advantage.

Click on apply if this sounds like you!

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

BD is proud to be certified as a Top Employer 2026 in Italy, reflecting our commitment to creating an exceptional working environment.

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit:https://bd.com/careers

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Required Skills

Optional Skills

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Primary Work Location

ITA Milano - Via Enrico Cialdini

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€27,800.00 - €42,425.00 EUR Annual