Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Sales Coordinator, Non-Acute is responsible for supporting the BD Non-Acute sales team and customers in the out-of-hospital space. Priorities include ensuring a positive customer experience while supporting inquiries and managing backorders and being the primary point of contact for a defined list of customers.  The Sales Coordinator will also be expected to support conferences and marketing projects as needed. The role sites in Mississauga, ON, onsite Monday to Thursday, work from home Fridays.

Job Responsibilities:

• Support sales team with administrative tasks including inventory updates, backorder and discontinuation management, drop shipments, and sample orders.

• Respond to customer leads and inquiries ensuring that any concerns are addressed and resolved in a positive and friendly manner and a positive customer experience is maintained.

• Maintain a strong working knowledge of BD products, competitive devices, and application of products.

• Build strong relationships with internal and external customers, including BD Customer Service, distribution partners, and identified priority customers.

• Support Non-Acute Marketing Leader with tasks including conference and event planning, digital campaign coordination, and collateral preparation and distribution.

Education and Experience required:

• College Diploma or Bachelor’s Degree required.

• Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required.

Knowledge and Skills required:

• Fluency in English (read write speak) is required.

• Collaborative teammate with excellent communication, critical thinking, and interpersonal skills

• Proven problem-solving skills. Uses logic and methods to solve difficult problems with effective solutions.

• Takes accountability and ownership; Creates effective plans to achieve targets.

• Highly organized, with the ability to juggle multiple projects and prioritize under tight deadlines.

• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.

• Must possess excellent communication skills (both written and verbal), allowing the effective communication of complex information to a wide variety of audiences and leveraging for the best outcome.

Preferred qualifications:

• Prior experience working in the Medical Device industry or in a Non-Acute environment (eg. clinics, home care, retail pharmacy, biotech/pharma) preferred.

• Proficiency with SAP and/or JDE and/or Salesforce.com is an asset.

• Experience with Salesforce.com will be considered a strong asset.

• Bilingual French is a strong asset to communicate with French-speaking customers across the country.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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