Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Sr. Training Manager/Medication Dispensing Solutions and Sales Enablement

What Sales Training and Sales Enablement contribute to BD and MMS
Sales Training/Enablement is responsible for developing, designing and delivering sales training. The goal is to improve knowledge and competencies around the execution of business unit and sales team objectives to improve sales skills, sales leadership, sales process, and sales automation adoption and to increase sales effectiveness and high impact results.

What is expected of you for success in your role

• Demonstrates extensive knowledge and sales expertise of the medication management market and solutions (Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)), customers, challenges, market trends, BD value proposition(s), sales process; demonstrates sophisticated knowledge of sales leadership principles, team development and adult learning principles

• Consults and works collaboratively with training team peers, sales management, sales representatives, marketing and other BD departments on sales training needs

• Assesses/Test/Certify knowledge, skills, and competencies of entire sales organization

• Ability to own and teach curriculum focused on Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)

• Designs horizontal training for on-boarding, basic and advanced sessions to improve sales execution and results

• Uses advanced tools and methodologies for training; delivers advanced level of classroom and remote training and facilitation

• Recognizes and identifies key impacts, measures and methods to improve sales skills, resulting in improved results

What is expected of you and others at this level in Sales Training for functional success

• Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and partners identify and meet their high priority needs.

• Applies knowledge of the customer's business and industry to develop optimal solutions

• Champions and leads change initiatives; identifies the best approach for implementing strategic processes  

• Proactively develops and maintains technical knowledge in specialized area(s), remaining up-to-date on current trends and standard processes

Accountabilities in this role

• Demonstrates a strong understanding of the clinical, operational, financial, and regulatory impact of Medication Management throughout the healthcare market

• Responsible for BD's Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper) solutions

• Designs and delivers competency-based sales training curriculum (clinical, product, financial and project management skills) to support and reinforce business goals.  Connects both Med Management Solutions and Business Unit solutions to customer needs.

• Designs and delivers innovative, interactive training designed for immediate application in the field. Focuses on pre training, training, and post training approaches.

• Serves as a key conduit for transferring business unit knowledge to the sales force.  Functions as a critical liaison, requiring the skills to assist the Subject Matter Experts (SME's) to develop materials that reflect the sales process and meet the learning needs of the sales force.  This includes initial training, and reinforcement tools such as WBT, job aids, and new training tools.

• Analyzes and identifies ongoing sales force training needs, requirements and objectives. Ensures timely updates to course curricula to reflect changes in product offerings and market demands.

• Prepares oral and written participant evaluation and follow up with their managers

• Develops course content for special projects, such as national and regional training, product launches, and the National Sales Meeting.

• Manages the logistical planning and organizing of pretraining activities, and of all assigned sales training programs (class preparation and setup).

• Keeps informed of new training methods, techniques of competitors, and pending introduction of new product/services in order to ensure current and effective course curriculum for sales personnel

Qualifications

• Sales experience and expertise in Medication Management (Dispensing marketplace and solutions) preferred

• 3 – 5 years capital/IT sales and people management preferred

• Sales Training experience preferred

• Leadership training/development, Selling Skills, and Sales Methodology experience preferred

• Bachelor's Degree required

• Minimum 5 yr work experience

• Excellent oral and written communication skills are required

• Demonstrates strong understanding and importance of business and sales processes

• Able to spend ~ 2-3 weeks/quarter in San Diego

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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