Sales Operations Analyst
In-Office, Taipei, Taiwan
Job Description Summary
The SFE Analyst supports the commercial organization by providing data-driven insights, analytics, and tools to optimize sales performance and territory productivity. This role plays a key part in improving sales efficiency, incentive planning, CRM utilization, and business intelligence for the medical device sales team.Job Description
Key Responsibilities
1. Sales Analytics & Reporting in Power BI
• Analyze sales performance, market trends, and KPIs to identify growth opportunities and performance gaps.
• Develop and maintain dashboards and reports (e.g., sales by territory, product category, customer segment).
• Provide actionable insights to regional sales managers and leadership to support decision-making.
2. Territory & Target Setting
• Support sales territory design, realignment, and optimization.
• Assist in setting and tracking sales targets, quotas, and key metrics.
• Ensure fair and data-backed target allocation across teams and regions.
3. Sales Incentive Plan
• Collaborate with Sales, HR, and Finance to design and manage sales incentive schemes.
• Track and validate incentive payouts based on performance metrics.
• Simulate and analyze incentive effectiveness to ensure motivation and alignment with company goals.
4. CRM & Data Management
• Manage and improve CRM data quality (e.g., Salesforce, Power BI).
• Train sales teams on CRM best practices and reporting tools.
• Leverage CRM data to support pipeline management and forecasting accuracy.
5. Business Insights & Process Improvement
• Work cross-functionally with Marketing, Finance, and Supply Chain to provide integrated business insights.
• Drive continuous improvement in sales processes, reporting automation, and data visualization tools.
• Support ad hoc analyses for strategic projects (e.g., product launches, market segmentation, pricing).
Qualifications
Education:
• Bachelor’s degree in Business, Economics, Statistics, Engineering, or related field.
• Master’s degree or MBA is a plus.
Experience:
• At least 3 years of experience in Sales Analytics, SFE, or Commercial Excellence—preferably in the medical device, pharmaceutical, or healthcare industry.
• Experience with CRM systems (e.g., Salesforce), Power BI, and Excel.
Skills & Competencies:
• Strong analytical and quantitative skills.
• Proficiency in data visualization and presentation.
• High attention to detail and accuracy.
• Excellent communication and stakeholder management abilities. Great team player
• Ability to work in a fast-paced, cross-functional environment.
• Fluency in English to communicate with regional colleagues
Required Skills
Optional Skills
.
Primary Work Location
TWN Taipei - Zhong Xiao E RdAdditional Locations
Work Shift
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