Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Overview

The Senior Manager, (BD Excellence) Commercial Specimen Management will partner with commercial leaders across the BD Specimen Management Business Unit and regions to ensure the successful implementation of a best-in-class commercial ecosystem and operating model. You will work collaboratively with various departments to deploy commercial operating models and processes that align with Specimen Management's strategic objectives, driving a continuous improvement culture across the commercial teams.

Key Responsibilities

• Partner with Specimen Management Platform and Marketing Teams to implement and deploy process excellence in commercial execution and omnichannel customer engagement.
• Provide training and ongoing support to ensure successful adoption of new commercial excellence tools and establish certified practitioners in Specimen Management.
• Track performance, identify opportunities for continuous improvement, and implement changes to enhance the operating model. Maintain detailed documentation of commercial excellence tools and changes made.
• Support the Specimen Management platforms and commercial teams in solving mission-critical problems, utilizing problem-solving and kaizen methodology.
• Serve as a thought partner in commercial excellence tools, supporting the adoption and deployment of BD Excellence tools and mindset across departments and regions.
• Drive BD Excellence education by providing coaching and trainings, supporting the development and roll-out of BD Excellence Advanced Practitioner and Certified Practitioner programs.
• Willingness to travel 25%-50% domestically and internationally as required

Education

• Bachelor's degree required with a focus in Business, Engineering, Supply Chain, or a related field preferred. MBA degree is preferred.
• Certification as a trainer or facilitator and certified practitioner in lean tools is highly preferred

Experience

• 4+ years of commercial experience with a proven track record of driving processes to achieve results required, ideally with experience as a sales representative or sales leader in a regulatory environment within Healthcare, Med Tech, Pharma, or Life Sciences
• 3+ years proven experience with the core tools of visual management, problem solving, and kaizen at a company focused on continuous improvement required
• Experience with demand forecasting is preferred
• Extensive experience with Salesforce.com (funnel management, dashboards) and Marketing automation tools (Marketo, Eloqua, Pardot) required. Strong analytical and problem-solving skills with experience using tools such as MS Excel, Power BI, Einstein to visualize sales data required. SAP knowledge preferred.
• Excellent interpersonal skills with the ability to navigate a complex, matrix organization, effectively convey new concepts, tools and strategies, and tailor communications according to the audience is required.
• Capacity to navigate ambiguity and uncertainty, consistently demonstrating a growth mindset and resilience in the face of obstacles is required.
• Demonstrated success in driving business impact through continuous improvement and Kaizen initiatives, particularly in commercial organizations and in a fast-changing environment is required.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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