As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Responsibilities

• Develop and execute service business growth strategies to achieve revenue targets.
• Plan, develop, and optimize the service portfolio to meet market needs and customer expectations.
• Build and maintain relationships with key customers to establish long-term partnerships.
• Collaborate with service teams to ensure the delivery of high-quality services to customers.
• Gather and analyze market trends, competitive intelligence, and customer feedback, and reflect insights into service strategies.
• Lead process improvements to enhance efficiency and profitability of service delivery.
• Develop, manage, and report on service-related budgets; additionally, oversee external partners/vendors and manage service sales activities including budgeting and performance reporting.
• Work closely with sales and marketing teams to identify and drive cross-selling and upselling opportunities for service solutions.
• Travel domestically and internationally as required.

• サービス事業の成長戦略を立案・実行し、売上目標達成に貢献する。
• サービスポートフォリオの企画、開発、最適化を行い、市場のニーズと顧客の期待に応える。
• 主要な顧客との関係を構築・維持し、長期的なパートナーシップを確立する。
• サービスチームと連携し、顧客への高品質なサービス提供を保証する。
• 市場動向、競合分析、顧客からのフィードバックを収集・分析し、サービス戦略に反映させる。
• サービス提供の効率性と収益性を向上させるためのプロセス改善を主導する。
• サービス関連の予算策定、管理、実績の報告を行う。加えて協力会社の管理を行い、サービス営業活動の管理、予算策定、管理、実績の報
• 告を行う。
• 営業およびマーケティングチームと協力し、サービスソリューションのクロスセルおよびアップセル機会を特定・追求する。
• 必要に応じて、国内外の出張を行う。

Qualifications

• Minimum of 5 years of experience in service sales, business development, or related commercial roles in the medical device or　life sciences industry.
• Strong understanding and proven track record in B2B service sales and management.
• Demonstrated leadership skills with the ability to motivate and guide teams.
• Excellent communication and interpersonal skills, with the ability to clearly convey complex information.
• Strong strategic thinking and analytical skills, with data-driven decision-making capability.
• Customer-focused mindset with a strong commitment to improving customer satisfaction.
• Ability to adapt to a fast-paced environment and manage multiple projects simultaneously.
• Business-level proficiency in both Japanese and English (written and spoken).
• Bachelor’s degree in a relevant field (e.g., life sciences, business, marketing); Master’s degree preferred.

• 医療機器、ライフサイエンス分野におけるサービス販売、事業開発、または関連する商業職務で5年以上の経験。
• BtoB（法人向け）サービスの販売および管理に関する深い理解と実績。
• 強力なリーダーシップとチームを動機付け、指導する能力。
• 優れたコミュニケーション能力と対人スキル、特に複雑な情報を明確に伝える能力。
• 戦略的思考力と分析力、データに基づいた意思決定能力。
• 顧客中心のアプローチと顧客満足度向上への強いコミットメント。
• 変化の速い環境に適応し、複数のプロジェクトを同時に管理する能力。
• ビジネスレベルの日本語と英語能力（読み書き会話）。
• 関連する学士号（生命科学、ビジネス、マーケティングなど）。修士号は尚可。

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visithttps://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

JPN Tokyo - Minato-ku

Additional Locations

Work Shift