Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Summary:

The Solution Integration Specialist plays a pivotal role in enabling sales success by providing technical expertise to design and implement integrated microbiology solutions. This position ensures seamless solution delivery that drives commercial and operational excellence while enhancing customer satisfaction. Key responsibilities include evaluating diagnostic workflows, integrating laboratory information systems (LIS), and addressing connectivity requirements to deliver optimized solutions aligned with sales strategies and operational efficiency. Additionally, the role supports analytics adoption, benchmarking initiatives, and demo site configuration to effectively showcase solution capabilities.

The ideal candidate should demonstrate excellent communication and presentation abilities, along with interpersonal skills. To be successful in this role the incumbent will have strong strategic planning and organizational skills and the abilities to develop and sustain strong customer relationships and understand, interpret and communicate complex subject matter.

Responsibilities Include:

• Conduct technical assessments of current diagnostic data workflows, LIS capabilities, and connectivity infrastructure to identify gaps and opportunities for improvement  

• Perform complexity assessments, configuration planning, layout design, workflow optimization, and connectivity analysis for laboratory environments.

• Develop and validate technical value offers in partnership with the healthcare consultants and sales team, ensuring alignment with customer needs and organizational standards.

• Provide expertise in LIS data integration, ensuring seamless connectivity and interoperability between diagnostic systems and information platforms.

• Collaborate with the Health Care Consultant, Solution Design team, and sales teams to deliver the technical value offer assessment, including complexity assessment, layout, workflow, connectivity, and laboratory design with a focus on LIS integration. 

• Deliver key solution design outputs, including workflow proposals, dataflow diagrams, and LIS interface descriptions.

• Work closely with solution design teams, project managers, informatics, and applications delivery team to ensure seamless transition from sales to implementation.

• Provide expert support and coaching to internal and external customers, particularly in relation to LIS. 

• Develop standard, actionable dashboards that customers can use for operational insights and performance benchmarking

• Drive customer satisfaction by delivering high-quality solutions and maintaining strong relationships, with an emphasis on LIS performance and data integration

• Assess LIS capabilities related to patient safety measures and efficiency, ensuring compliance and best practices.

• Support customers in leveraging the company’s analytics platform and benchmarking tools for improved decision-making.

• Support continuous improvement initiatives by applying best practices in solution design, discipline, and rigor.

Minimum Qualifications:

• With at least 3 years of experience in Microbiology/ Molecular clinical diagnostic environments. With at least 2 years designing and executing implementation of customized automated laboratory solutions.

• Bachelor’s degree in related field or, with equivalent experience

• Proven experience in solution design and customer engagement within the healthcare or microbiology/molecular industry, with a focus on LIS. 

• Experience in Project Management.

• Strong technical clinical laboratory product knowledge and understanding of clinical laboratory workflows.

• Strong technical knowledge of LIS, connectivity standards, middleware, and 3rd party instrumentation.

• Proficiency in clinical laboratory and healthcare regulations.

• Strong Microsoft Office skills (EXCEL, PowerPoint, Word, Visio)

• Must be willing and able to travel up to 40% (domestically)

• Six Sigma Black Belt or Green Belt Certification or Lean Agent Certification  

Preferred Qualifications:

• Medical Laboratory Scientist and Healthcare consulting experience

• Experience in capital sales

• Experience with data analytic tools (i.e. PowerBI) and dashboard development

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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