We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Responsibilities:

• Lead the engineering technician team with comprehensive workload management while serving as the senior technical escalation point for execution issues. Ensure all laboratory activities maintain data integrity and scientific soundness through proper technical oversight and quality control measures.

• Ensure all services adhere to approved protocols, SOPs, and regulatory requirements. Take decisive action including reprioritization or work stoppage when quality, compliance, or safety is at risk. Collaborate with Quality team on investigations related to deviations, non-conformances, and CAPAs.

• Own the effectiveness and integrity of operational systems supporting laboratory service delivery, including LIMS implementation and workflow optimization. Maintain accountability for end-to-end operational workflows from sample intake through data reporting while ensuring alignment between processes, quality requirements, and system configuration.

• Lead IQ/OQ/PQ activities for laboratory equipment, ensuring operational readiness and fitness-for-use. Develop equipment qualification strategies aligned with service requirements and regulatory expectations while maintaining appropriate documentation and change control procedures.

• Set clear performance expectations for the engineering team while supporting their ongoing development. Use data-driven metrics to inform decision-making and implement operational improvements that enhance service delivery, scalability, and client satisfaction.

Minimum Requirements:

• Demonstrated track record in operations management within FDA-regulated testing environments (pharmaceutical, medical device, or food industries), with specific experience implementing and maintaining compliance systems that meet regulatory standards and successfully navigating audits.

• Previous experience supervising laboratory operations, including staff management, equipment maintenance programs, inventory control systems, and implementing efficiency improvements while maintaining quality standards in a regulated testing environment.

• Comprehensive understanding of Good Manufacturing Practices (GMP) and FDA-regulated laboratory operations, including familiarity with 21 CFR Part 11, Part 210/211, and quality management systems that ensure data integrity and regulatory compliance.

• Working knowledge of industry standards such as USP (United States Pharmacopeia), ISO (particularly ISO 17025 for testing laboratories), and ASTM testing methodologies, with experience applying these standards to laboratory processes and validation activities.

• Proven ability to develop, review and maintain technical documentation including Standard Operating Procedures (SOPs), test protocols, validation reports (IQ/OQ/PQ), change control documentation, and other quality system records that meet regulatory requirements.

Preferred Requirements:

• Experience leading or supporting operational transformations, system implementations, or process‑maturity initiatives in regulated environments

• Proven leadership of technical teams through periods of change

• Strong decision‑making skills in complex, evolving operational environments

• Clear communication skills, particularly in escalated situations

• High level of accountability and ownership

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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