We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

What Commercial Operations contributes to BD

The US Region at BD aims to be the preferred partner that delivers differentiated value and addresses our customers’ needs in an evolving, dynamic healthcare market.

The mission of the CommercialIntegration Teamis to serve as a trusted strategic partner that enables the PI business units to drive profitable commercial growth by delivering differentiated value, enabling capabilities, and simplified processes that exceed the needs of our stakeholders and improve customer experience.

The PI Commercial IntegrationTeamoperatesacross the entire PIbusiness unit to provide and develop enabling capabilities in the areas of commercialcontracting, business& pricing analytics, master data management, commercial enablement, operational excellence, and other functions. We aim to strengthen our foundational capabilities and deliver customer value through simplification and improvement initiatives, develop, and prepare our associates, build an inclusive culture, drive digital transformation, and expand our strategic capabilities whileremainingagile to the evolving needs of our customers.

Accountabilities in this role
Reporting to theVice President, National Accounts,this position oversees the Offer Development activities forthe PI business unit forCapitaland Consumable products.

The Manager, Commercial Integration Offer Developmentis accountable to oversee the management of the front-end contract administration processcombining the strengths and best practices acrossBD.  This will be successfullyaccomplishedthrough people leadership and best practice contract operations and associated policies, ensuring that thePICommercial Operations strategy is implemented. 

Engaging and collaborating closely with SalesLeaders,  SalesAssociates, and Finance, this position will drive best in class, innovative, enterprise operational capabilitiesand alsoestablishpolicy,processand governance to ensure the effective implementation of complex, critical contracting activities which manage business opportunities appropriately.

This leadership position directly manages a team of associates, with primary US Region accountability.

Essential Responsibilities: 

• Oversee commercial contracting administration of Local and Direct agreements for capital and consumable products across all product platforms

• Scope includes operationalizing all commercial sales contracts including National and Regional GPO contracts (consumables and capital), Regional Network (e.g., IDN) and other Regional/Local contracts, and Local Distribution Sales Programs

• Manage post-signature commercial contract operations including initial price eligibility at contract commencement, contract updates (adds/deletes, pricing changes price increases and expires), and dealer contract notifications while ensuring the workflow process is operative from contract signature to installation of capital.

• Significant and active collaboration with leaders toinitiatebusiness process continuous improvement activities, conduct root cause analysis,determineerror prevention solutions, to enhance the distributor experience for long term success

• Provide subject matterexpertiseand drive operations across the Commercial Capital Contracting Offer Development functional teams to bridge the process andoptimizebusiness continuity efficiently

• Lead, implement,supportand drive continuous process/system improvement initiatives across the Contract Operations functional teams while promoting business process integration across BDX

• Responsible tomaintainContract related training material and updated desktop proceduresin order toactively support and train

• Facilitate requests to management to offer non-standard pricing and/or rebates for products

• Perform compliance monitoring as it relates to renewal contract offers and inform Pre-deal and Sales team of results

• Identify and understand key areas of change management with the ability to recognize and communicate the impact of change across the Contract Operations functional teams in order to adopt process initiatives and reinforce the need for change for long term sustainability while mitigating risk including leading and supporting administration of Sales Force, SharePoint, Case Management, CPQ, and CLM

• Responsible for metrics, KPI’s (key performance indicators), SLA’s (service level agreements), and IIG’sin order tohold the team accountable for achieving the key strategic goals of the organization

• Provide guidance and coaching to your staff to attract, develop, andretaintalent 

MinimumRequirements:

• BA/BSrequired;(In lieu of aBachelor’s Degree, 8+ years’ experience in commercial contract operations management)

• 5 years’ experience in commercial contract operations management, including contract strategy development, contract terms and conditions, policy and process development, continuous improvement, transactional contracting technologies, pricing strategy and execution,membershipand distributor relationships

• Proven ability to quicklyestablishcredibility, trust, and support within all levels of organization.

• Ability to partner with Sales Leaders, and other internal and external stakeholders to operationalize contract price offerings and drive best in class efficiency,timelinessand accuracy

• Analytical problem solver with business acumen. Able to evaluate key business drivers and develop clear strategic recommendations

• Demonstrated customer centricity skills and consistent expectations across team

• Demonstrated background in effectively managing people and fostering career development; proven coaching,mentoringand leadership skills

• Ability to build and motivate a team to achievewell communicatedexpectations.

• Ability to travel, up to ~10%

Key Competencies 

• Customer Focus

• Drive for Results

• Business Acumen

• Process/Operational Effectiveness

• Communication and Negotiation Savviness

• Leadership Courage

• Talent Mgmt

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.