Commercial Excellence Digital Enablement Manager
In-Office, Le, Pont-de-Claix, Auvergne-Rhône-Alpes
Job Description Summary
This role helps the commercial team advance through the design, governance, and continuous improvement of Commercial digital enablement, with a primary focus on Salesforce (SFDC) as the upstream commercial engine, as well as other commercial digital enablers (CPQ).This position is a business‑led product leadership role that connects across the organization and works with all functions to translate business strategy into scalable digital solutions, supporting the company’s growth ambitions through strong funnel management, analytics, and adoption.
Job Description
Responsibilities
- Own Salesforce (SFDC) upstream product design and governance across all core CRM objects to ensure accurate commercial intent, pipeline signal, and go‑to‑market logic
- Define and enforce global CRM standards for upstream sales execution, including funnel logic, opportunity structure, data quality, usability, collaboration, and adoption
- Ensure SFDC serves as the single source of truth for commercial execution, customer engagement tracking, and pipeline management
- Partner with commercial leadership to align CRM capabilities with growth strategy, sales motions, and key digital transformation initiatives
- Lead cross‑functional discovery to translate ambiguous business needs into clear, meaningful user stories, requirements, and scalable solutions
- Act as a strategic business challenger, promoting simplification, consistency, and end‑to‑end process excellence across commercial workflows
- Own funnel management logic, pipeline health standards, and execution KPIs within SFDC
- Design, build, and continuously enhance SFDC dashboards, reporting, and CRM‑driven analytics to support leadership reviews, field coaching, and decision‑making
- Drive CRM adoption through structured enablement, training, best practices, and an active super‑user community across regions
- Collaborate closely with CPQ, Analytics, and Commercial Excellence teams to ensure seamless upstream‑to‑downstream integration and contribute to the Commercial Excellence roadmap¡
Preferred Requirements:
- Master’s degree preferred (Business, Engineering, or Computer Science) with strong exposure to commercial processes, CRM, and analytics
- Advanced Salesforce (SFDC) expertise required, including reporting (formula‑based), data manipulation, integrations, and governance (Sales Cloud mandatory; Life Sciences Cloud a plus)
- Strong analytical mindset with the ability to translate complex data into actionable insights for leaders and teams
- Proven experience managing data consistency and driving adoption of CRM and analytics tools in global, cross‑functional environments
- Demonstrated success leading complex, multi‑country or multi‑business projects from design to implementation
- Strong commercial acumen with deep understanding of funnel management, pipeline logic, and end‑to‑end sales processes
- Excellent communication and presentation skills, with the ability to influence senior leaders, selling teams, and diverse stakeholders
- Ability to navigate ambiguity, challenge business needs constructively, and translate them into high‑quality requirements; curiosity and exposure to AI‑enabled CRM or analytics solutions highly valued
We arethe makers of possible
BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, andit’sno small feat. It takes the imagination and passion of all of us—from designand engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD,you’lldiscover a culture in which you can learn,growand thrive. And find satisfaction in doing your part to make the world a better place.
Become amaker of possiblewith us!
Click on apply if this sounds like you!
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week tomaintainour culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-lifebalance. Remote or field-based positions will have different workplace arrangements which will beindicatedin the job posting.
Becton,Dickinsonand Companyisan Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit:https://bd.com/careers
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Primary Work Location
FRA Le Pont-de-Claix CedexAdditional Locations
Work Shift
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
Salary Range Information
€55,000.00 - €88,000.00 EUR AnnualAs pessoas aqui são incríveis, e sua paixão pelo que fazem transparece em tudo o que fazem.
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