Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us

The Bilingual Clinical Specialist, Medical Affairs plays a key role in delivering medical, scientific, and technical support across Quebec, Ontario, and the Atlantic provinces. This role focuses on building strong relationships with end users, identify potential KOL’s, support evaluations, conversions, product in-servicing, clinical education programs, associate onboarding and expand brand recognition.

Primary focus in on the efficient, effective, and successful implementation of MDS BD products with exemplary continuous follow up. Delivery of clinical programs for our internal and external customers to ensure knowledge and comfort with product applications and optimize use of BD systems.

This field position must be based either in Ottawa, Ontario or Montreal, Quebec.

Responsibilities

• Priorities of this position is to actively engage in Discovery, Validations, and Implementations with ongoing clinical support of BD’s Medication Delivery Solutions portfolio with a primary focus on Vascular Access Management and Hazardous Drug Safety products.
• Based on experience additional responsibilities may include PICC’s, Midlines, Ultrasound, Sherlock and 3CG technology.
• Provides medical and scientific support to current and future commercialized solutions and devices and provides support for issue management on current devices and solutions.
• Provides scope of practice for customers
• Participate in off-label discussions, PIR’s
• Working with platform partners and global medical affairs partners, participates as needed as part of the crisis-management teams for marketed products or solutions in the case of corrective field actions.
• Support Territory Managers in organizing and conducting both on site and virtual clinical training and education programs to nurses, radiology technicians and physicians, including presentation of information and clinical simulation training.
• Collaborate with Team Lead to develop the collection of data to support team business case and clinical effectiveness of products.
• Participates in reviews with marketing to ensure programs offered are current and up to date from an evidentiary and regulatory guidelines perspective.
• Provide routine follow-up support to customers, develop, and maintain a national data base of reference users/advocates.
• Develop strong, working relationships with end-users while providing product in-servicing and clinical education.
• Contribute to the development of training materials following medical, legal and regulatory policies.
• Works collaboratively with other MDS Clinical – Medical associates to provide support to the following entities:
  • Key Opinion Leader identification and development
  • Webinar development
  • Solution offerings (Vascular access management, Safe Handling Assessment)
• Keep up to date with current vascular access and hazardous drug safety trends pertaining to clinical practices, products, techniques, and evolving technologies.
• Actively involved in Professional Organizations (i.e.: College of Nurses, Canadian Vascular Access Association, Canadian Society of Vascular Nursing etc.) that are recognized as being complimentary to BD.
• Support trade shows, educational events and National sales meetings as requested.
• Above responsibilities evolve and are not all-inclusive; other activities may be assigned.

Skills & Competencies:

• Strong interpersonal, communication, and relationship-building skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to analyze and present clinical data effectively.
• Strong presentation and teaching skills for diverse audiences.
• Self-motivated and capable of working independently with minimal guidance and supervision.
• Sound understanding of medical and surgical terminology.
• Demonstrates strong ability to effectively engage clinical and management leaders. Excels in delivering compelling presentations and translating clinical data for audiences of varying sizes.

Education & Experience - required:

• Minimum 2 years of clinical experience as a Registered Nurse (RN) or Medical Radiology Technologist (MRT) in hospital settings (ICU, Oncology, Interventional Radiology, or Emergency Department).
• At least 2 years of experience with peripheral IV insertion.
• Must be a Canadian Registered Nurse (RN) with current certification and a certified Canadian Registered Medical Radiology Technologist (MRT).
• Bilingual in French and English (read, write, speak) required. This role will need to interact with customers and internal stakeholders in both languages.
• Familiarity with clinical practice guidelines for vascular access management.
• Possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.
• Willingness to travel up to 50% within the assigned territory (Quebec, Ontario, Atlantic).

Preferred Qualifications:

• CVAA/INS or AVA certification preferred.
• PICC insertion experience is an asset.
• Clinicians familiar with PICC insertion and USG PIV insertions including BD PICC/3CG technology or safe handling devices for hazardous drug safety.
• Experience with project implementation is an asset.

Description du poste en Français

Le/la Spécialiste Clinique Bilingue, Affaires Médicales, joue un rôle clé en fournissant un soutien médical, scientifique et technique à travers le Québec, l’Ontario et les provinces de l’Atlantique. Ce poste vise à établir des relations solides avec les utilisateurs finaux, identifier les leaders d’opinion clés (KOL), soutenir les évaluations, les conversions, les formations sur les produits, les programmes d’éducation clinique, l’intégration des nouveaux employés et accroître la reconnaissance de la marque.

L’objectif principal est d’assurer une mise en œuvre efficace, efficiente et réussie des produits MDS BD, avec un suivi exemplaire. Il/elle est responsable de la livraison de programmes cliniques pour les clients internes et externes afin d’assurer la maîtrise des applications produits et d’optimiser l’utilisation des systèmes BD.

Ce poste sur le terrain doit être basé soit à Ottawa (Ontario), soit à Montréal (Québec)

Responsabilités

• Participer activement aux phases de découverte, validation et mise en œuvre des solutions BD en soutien clinique continu, en mettant l’accent sur la gestion de l’accès vasculaire et la sécurité des médicaments dangereux.
• Selon l’expérience, d’autres responsabilités peuvent inclure les PICC, Midlines, échographie, technologie Sherlock et 3CG.
• Fournir un soutien médical et scientifique pour les solutions commercialisées actuelles et futures, ainsi qu’un soutien à la gestion des problèmes.
• Définir le champ de pratique pour les clients.
• Participer aux discussions hors indication (off-label), PIR.
• Collaborer avec les partenaires de plateforme et les affaires médicales mondiales en cas de gestion de crise ou d’actions correctives sur les produits.
• Soutenir les gestionnaires de territoire dans l’organisation et la conduite de formations cliniques sur site ou virtuelles pour les infirmiers, techniciens en radiologie et médecins.
• Collaborer avec le chef d’équipe pour collecter des données soutenant les cas d’affaires et l’efficacité clinique des produits.
• Participer aux révisions avec le marketing pour garantir la conformité aux lignes directrices réglementaires et scientifiques.
• Assurer un suivi régulier auprès des clients et maintenir une base de données nationale d’utilisateurs de référence.
• Développer des relations solides avec les utilisateurs finaux via des formations et de l’éducation clinique.
• Contribuer à l’élaboration de matériel de formation conforme aux politiques médicales, juridiques et réglementaires.
• Collaborer avec les autres membres de l’équipe clinique MDS pour :
  • Identifier et développer les leaders d’opinion clés
  • Développer des webinaires
  • Offrir des solutions (gestion de l’accès vasculaire, évaluation de la manipulation sécuritaire)

• Se tenir à jour sur les tendances en accès vasculaire et sécurité des médicaments dangereux.
• Participer activement à des organisations professionnelles (ex. : OIIQ, Association canadienne d’accès vasculaire, Société canadienne des soins vasculaires).
• Soutenir les salons professionnels, événements éducatifs et réunions nationales de vente.
• Les responsabilités peuvent évoluer et ne sont pas exhaustives.

Compétences et aptitudes

• Excellentes compétences interpersonnelles, en communication et en relations.
• Solides capacités d’organisation et de gestion du temps.
• Maîtrise de Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Capacité à analyser et présenter des données cliniques.
• Compétences en présentation et en enseignement pour divers publics.
• Autonomie et capacité à travailler avec un minimum de supervision.
• Bonne compréhension de la terminologie médicale et chirurgicale.
• Capacité à engager efficacement les leaders cliniques et administratifs.

Formation et expérience requises

• Minimum de 2 ans d’expérience clinique comme infirmier(ère) autorisé(e) (IA) ou technologue en radiologie médicale (TRM) en milieu hospitalier (USI, oncologie, radiologie interventionnelle ou urgence).
• Minimum de 2 ans d’expérience en insertion de cathéters périphériques.
• Être infirmier(ère) autorisé(e) au Canada avec certification en vigueur ou technologue en radiologie médicale certifié(e).
• Bilinguisme français/anglais (lecture, écriture, expression orale) requis. Ce poste nécessite des interactions avec les clients et les parties prenantes internes dans les deux langues officielles.
• Connaissance des lignes directrices cliniques en gestion de l’accès vasculaire.
• Permis de conduire valide et dossier de conduite sans infraction depuis au moins 3 ans, conforme aux normes de sécurité de BD.
• Disponibilité à voyager jusqu’à 50 % dans le territoire assigné (Québec, Ontario, Atlantique).

Qualifications souhaitées

• Certification CVAA/INS ou AVA souhaitée.
• Expérience en insertion de PICC est un atout.
• Connaissance des technologies BD PICC/3CG ou dispositifs de manipulation sécuritaire des médicaments dangereux.
• Expérience en mise en œuvre de projets est un atout.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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