Job Description Summary

Job Description

P3-14638

Job Description for Product Specialist | Surgery business, BDI (Target JG 3B)

Department Overview 

BD is one of the largest global medical device companies in the world and is advancing the world of health by improving medical discovery, diagnostics, interventional and the delivery of care.  The mission of the BDI - Surgery business focuses on providing high quality devices used in the OR while enabling economical cost savings by improving patient safety and outcomes, reducing inefficiencies and improving the clinician and patient experience.   

Purpose 

As Product Specialist for the entire Surgery business, the role will be responsible to ensure the profitability and continued growth of all range of products. This will involve working with the Sales leadership team for reviews of product design, suggesting test use cases, organizing demos and trainings for Customer, and overseeing competition analysis to ensure marketability of the product.

Specific Duties, Activities and Responsibilities 

% of time 

Drive overall business and product support by providing clinical and technical support to the hospitals and surgeons to achieve revenue goals

15 

Build relationships with KOLs, Hospitals and maintain strong network with existing accounts to support customers' requirements and future needs

15

Work closely with Marketing Team to understand the benefits and use of Surgery product portfolio as well as supporting workshops and launch of new products, roadshow and other sales leads.

20 

Communicate between sales, marketing and support teams to improve customer experience.

20

Collect, analyze and present field sales insights to assist with strategy planning and implementation and gain clear understanding to grow market share.

10

Provide product knowledge and procedure training support in all products, physically attend Operating Theatre cases as needed.

10

Makes GTM strategies for new product launches and provide competition analysis updates/daily activities/events to the management.

10

Knowledge, Skills and Abilities 

• Expert in product knowledge and clinical domain
• Drive high performing and high developing customer-centric analytics
• Ensure consistent adherence to processes, achievements of key performance indicators (KPIs), goals, and collaboration between sales & Marketing, and Functions 
• Works with and through others to accomplish goals and deliver results 
• Acts with the customer in mind in all areas of team and individual performance 
• Builds customer loyalty through interaction, communication, and team efforts 
• Committed to continuous improvement through empowerment and managing of responsibilities 

Education: 

• Master’s degree in business management preferred.

Required Skills

Optional Skills

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Primary Work Location

Additional Locations

Work Shift