Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Account Manager, Non-Acute, Ontario is responsible for driving growth and market expansion while also managing the base business in the assigned Non-Acute channel/ territory, through strategic efforts with customers and distributors. This role is based in Ontario, with primary focus on home care and infusion clinics.

You will align with members of the Non-Acute Team and Business Units to identify and focus on the immediate ‘Must-Get-Rights’ and cultivate relationships with key stakeholders to accelerate territory growth.

You will exhibit strong clinical and technical expertise, stay current on product updates, programs and competitive knowledge and adopt the BD Way of Selling process and tools.

Job Responsibilities required:

• Achieve and exceed sales targets by effectively managing existing business and identifying new sales opportunities.
• Build and maintain strong relationships with key decision-makers and influencers within the assigned territory, developing mutually beneficial solutions aligned with both customer and organizational goals.
• Translate strategic marketing plans into actionable territory plans by leveraging product value propositions, marketing programs, and sales tactics to drive growth.
• Proactively identify and develop a robust pipeline of growth opportunities within the territory.
• Collaborate closely with BD partners (distributors and sub-dealers) to ensure they are equipped with the tools and resources needed to drive channel growth.
• Maintain a high level of technical expertise across the product portfolio.
• Demonstrate excellence in territory and pipeline management, as well as in selling skills. Adopt the BD Way of Selling and consistently utilize organizational tools and resources (e.g., Salesforce.com, Outlook) to document and communicate sales activities.
• Gather and share competitive intelligence, market trends, and customer insights.
• Manage the territory with integrity, adhering to BD’s Code of Ethics and all applicable policies, procedures, and regulations.

Education and Experience required:

• College Diploma or Bachelor's Degree required.
• Minimum of 2 years of experience in the MedTech and/or medical device industry in a role such as Sales, Product Management, Product Marketing, or as a Registered Nurse (RN).
• In-depth knowledge and experience with the Canadian healthcare system, with a strong emphasis on the Ontario healthcare system.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Valid driver’s license required, with a clean driving record for the past 3 years to meet BD’s auto safety standards.
• This is a field-based role requiring travel and overtime (approximately 40% or as needed).

Knowledge and Skills required:

• Fluency in English (reading, writing, and speaking).
• Strong team player with excellent communication, critical thinking, and interpersonal skills.
• Demonstrated success in high-level sales with a strong drive to achieve results.
• Self-motivated and results-oriented, with the ability to manage priorities independently within assigned channels.
• Strong problem-solving abilities, using logic and structured methods to develop effective solutions.
• Skilled in influencing decisions, setting priorities, and executing follow-through actions.
• Accountable and proactive, with the ability to develop and implement effective plans to meet targets.
• Exceptional written and verbal communication skills, capable of conveying complex information to diverse audiences for optimal outcomes.
• Ability to manage a complex sales environment, including multiple projects and timelines.
• Strong interpersonal skills with a proven ability to build and maintain relationships with customers and internal stakeholders in a matrixed organization.
• Solid understanding of key stakeholders and dynamics within the Canadian healthcare market.

Preferred Qualifications:

• Registered Nurse (RN) designation and/or Master of Business Administration (MBA) considered an asset.
• Previous experience in medical device sales preferred.
• Experience selling in non-acute care settings (e.g., clinics, home care, retail pharmacy, biotech/pharma) and through distribution partners is highly desirable.
• Proficiency with Salesforce.com is considered a strong asset.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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