Job Responsibilities:

• Provides clinical consulting support primarily for sales, but also marketing and business development.
• Educates and manages the customer experience related to infusion data and analytics. This includes but not limited to:
  • Administration of Infusion Data Workshops
  • Maintaining relevant and current presentations for the workshop using the customer evaluations
  • Participating/assisting in the MMS Data Workshops
  • Web-ex type education for the infusion analytics tools
• Collaborates with sales, implementation, and other partners to develop customer specific strategic BD solution roadmaps and provides input to program/project plans for the implementation of recommended sales solutions.
• Works with internal and external teams to establish/schedule support for education and related infusion data activities.
• Facilitates the customer experience to manage, understand, and use clinical data to promote the business growth of clinical analytics and the business unit.
• Ability to conduct detailed workflow and pharmacy operation assessment and recommendations to drive optimization of operations.
• Collaborates and builds collaborative partnerships with Sales Account Executive, Product Managers, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.
• Works with sales to provide support related to influencing and consulting with clinical stakeholders in buying decisions.
• Responsible for preparing and executing on customer engagements such as customer presentations, demonstrations, evaluations, request for proposal responses etc.
• Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy practice that impact our business or customers. Acts as an inspiring leader to readily share healthcare knowledge with internal and external customers.
• Assists marketing product managers with marketplace surveillance, customer needs, and future product ideas by providing voice of customer.
• Utilizes up to date knowledge of the healthcare industry to provide clinical input for new product development and software enhancements.
• Provides clinical consulting support for the BD Medication Management Solutions commercial organization and customers.
• Demonstrates extensive knowledge of medication management processes, Nursing and Pharmacy practice/workflows, the healthcare industry, and detailed knowledge of BD’s Medication Management Solutions Infusion analytics platforms
• Performs workflow redesign with practice change recommendations with accompanying BD solutions to facilitate achievement of best practices and customer strategic goals and vision.

Education and Experience required:

Knowledge and Skills required:

• Exceptional ability to engage, build rapport, and collaborate with internal and external stakeholders to drive strategic alignment and consensus.
• Strong public speaking and business writing skills, with proven success in delivering impactful presentations.
• Demonstrated ability to influence senior decision-makers and lead through change.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook.
• Skilled in building and maintaining strong professional relationships across all organizational levels.
• Proven experience managing projects and leading teams in field-based environments.

Preferred qualifications:

• Experience in data analytics and/or Clinical Practice Leadership an asset.
• IV therapy and infusion knowledge and experience preferred.

Work Environment:

• This field-based Ontario position should reside near a major airport to facilitate travel across Canada, mainly Ontario and Eastern Canada regions, which requires 50 to 75% travel. Travel may fluctuate based on project and team needs, including nights and some weekends.
• This role requires the ability to travel across Canada and the United States, including outside of the assigned territory. As part of the onboarding program, candidates must be able to travel to the U.S. for training purposes within the first six (6) months of employment.
• Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.