Job Description Summary

Note: This position is a contract role to support integration project transition.

This position has responsibility for:
• Overseeing Singapore Regional Distribution Operation including issues resolution, ERP system transition and readiness activities & continuous improvements.
• Ensuring that the quality systems of Singapore Regional Distribution Centers/Warehouses comply with the requirements of the relevant standards, corporate, region and local regulation requirement such as ISO 13485 & GDPMDS.
• SME Role for Secondary Assembly and ERP system (JDE/SAP).

Job Description

Quality Oversight & Compliance

• Oversee and ensure the Singapore Distribution Centre maintains a robust and compliant Quality System aligned with applicable regulatory requirements and Quality Agreements.
• Provide quality oversight and management of repacking, relabelling, over-labelling, kitting, bundling, and reworking operations conducted within the 3PL Distribution Centre.
• Manage product hold activities and ensure timely resolution of quality issues.

Process & System Integration

• Lead, participate in, and represent Quality in transition projects, implementations, and initiatives related to warehouse operations and secondary assembly integration.
• Act as the local Subject Matter Expert (SME) and point of contact for ERP system (e.g. SAP & JDE) and secondary assembly-related issues.
• Collaborate with cross-functional teams to ensure smooth transitions and data integrity during migration and implementation projects.

Documentation & Training

• Create, revise, review, and approve global Standard Operating Procedures (SOPs) and ensure effective implementation within the distribution centre.
• Train Quality associates on ERP systems and secondary assembly processes.
• Provide quality insights for secondary assembly activities, including country-specific labelling requirements.

Reporting & Analysis

• Prepare and deliver qualitative and quantitative reports, analyses, and insights to support transition and migration projects.
• Support management reporting and executive-level presentations.

Complaint Handling

• Manage product complaint sample handling and support investigations.

Additional Duties

• Execute any other tasks and projects as assigned by Management.

Required Skills

Optional Skills

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Primary Work Location

SGP The Strategy

Additional Locations

Work Shift