Job Description Summary

HRSD Process Lead is responsible to provide first class operation support for ASC operational teams. HRSD Process Lead is also required to support management of BD in creation and execution of the business strategy within HR field. This role, as part of BD retain organization, has an objective of being a bridge between local BD stakeholders and ASC Genpact operational teams, to continue to provide positive customer experience and partnership with HR in EMEA Region.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

BD is proud to be certified as a Top Employer 2026 inPoland, reflecting our commitment to creating an exceptional working environment.

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become amaker of possiblewith us!

Human Resources

HR in BD is a strategic partner to the business that is moving our company forward and enabling our associates to deliver superior performance.

About the role

AsHRSD / Payroll Process Leadyou willstrengthen HR operations by supporting seamless service delivery across the EMEA region. It acts as a connecting point between Business Development, HR specialists, and outsourced operational teams to ensure a consistent, positive experience for colleagues and managers. The position also contributes to shaping and driving the HR roadmap, elevating service quality, and advancing process excellence across the Hire‑to‑Retire lifecycle.

Main responsibilities will include:

• Oversee governance and performance of the HR operating model in line with global and central HRSD direction

• Build strong connections across internal and external partners to support the implementation of HR solutions

• Guide third‑party providers to deliver compliant, high‑quality services and encourage standardized working practices

• Partner with internal teams to enhance outcomes, uplift culture, and enable change initiatives

• Support the creation and maintenance of policies, documentation, and processes across multiple HR areas

• Resolve complex operational issues while promoting a high‑quality service mindset

• Lead and contribute to projects that drive continuous improvement and operational efficiency

• Advance the EMEA HR roadmap by supporting planning, execution, and monitoring of priority work

About you

• Experience of 4–5 years within the Hire‑to‑Retire field

• Strong analytical and quantitative abilities applied across HR or related areas

• Commitment to delivering excellent customer service

• Confidence engaging with individuals at all levels across the organisation

• Background in project coordination or project management viewed as an advantage

Digital Abilities Know‑How That Could Be Beneficial (Not Essential):

1. AI Literacy

Understanding how AI tools work, their benefits, risks, and limitations.

2. Data Literacy & Analytics

Interpreting dashboards, charts, or datasets to make informed decisions.
This includes basic analytics skills used in operations in HR space

3. Cybersecurity & Online Safety

Knowing how to protect accounts, use Two Factor Authentication, recognize phishing, manage passwords, and secure devices.

4. Cloud Collaboration & Workplace Digital Tools

Proficiency in systems like Microsoft 365, SharePoint, Teams, cloud storage, and shared document workflows.

5. Digital Communication Skills

Clear and effective communication across email, chat, virtual meetings, and digital platform

6. Digital Content Creation & Design Basics

Creating simple visual content, graphics, presentations, or videos using tools like Canva or Power Point.

7. HR Technology & Systems Enablement
Experience working with HRIS, case management, payroll, and service delivery platforms to support standardized, scalable HR operations. Ability to translate business requirements into system or process enhancements.

8. Process Automation & Continuous Improvement Mindset
Familiarity with basic automation concepts (e.g., workflow automation, macros, low‑code tools) and digital process improvement approaches such as Lean or Six Sigma to reduce manual effort and increase efficiency.

9. Digital Service Management & Case Analytics
Ability to leverage digital ticketing, case management, and reporting tools to monitor service levels (SLAs), identify trends, and proactively address recurring employee issues.

10. Change Enablement & Digital Adoption
Support change management efforts related to new tools, systems, or process changes by contributing to digital enablement materials, user guidance, and adoption tracking.

11. Data Quality & Governance Awareness
Understanding the importance of data integrity, controls, and compliance when working across HR systems, vendors, and digital platforms, particularly in a regulated environment.

12. Vendor Technology Collaboration
Ability to partner with third‑party providers using shared digital platforms, dashboards, and reporting tools to monitor performance, compliance, and service delivery outcomes.

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit:https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

POL Wroclaw - Legnicka

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

zł123,300.00 - zł188,025.00 PLN Annual